Neil Bernadas
Lake Oswego,Oregon
Summary
Detail-oriented Rail Operator with a background in incident reporting and customer relationship management. Demonstrated success in maintaining safety protocols while ensuring passenger satisfaction through effective communication and problem resolution.
Overview
9
9
years of professional experience
Work History
Rail Operator
Trimet
Portland, OR
08.2023 - Current
- Operated trains safely and efficiently according to schedules.
- Monitored track conditions and reported any issues promptly.
- Conducted pre-trip inspections to ensure train readiness.
- Communicated effectively with dispatchers and other crew members.
- Followed safety protocols to maintain a secure environment for passengers.
Transit Security
Allied Universal Security Services
Portland, OR
03.2022 - 08.2023
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
Delivery Driver
New Day Delivery
Portland, OR
02.2022 - 02.2023
- Delivered packages efficiently to various locations within designated routes.
- Communicated effectively with dispatch to coordinate delivery schedules.
- Assisted in loading and unloading packages at the warehouse facility.
- Ensured compliance with safety regulations during transportation of goods.
- Provided excellent customer service at delivery points to enhance satisfaction.
Ramp Agent
Aviation
Portland, OR
04.2021 - 02.2022
- Loaded and unloaded cargo from aircraft efficiently and safely.
- Operated ground support equipment to ensure timely aircraft servicing.
- Coordinated baggage handling to maintain smooth passenger flow.
- Inspected equipment for proper functionality and reported issues promptly.
Delivery Driver
FedEx
Tualatin, Oregon
10.2020 - 03.2021
- Maintained accurate records of deliveries and vehicle inspections daily.
- Delivered packages efficiently to various locations within designated routes.
- Communicated effectively with dispatch to coordinate delivery schedules.
- Assisted in loading and unloading packages at the warehouse facility.
Ramp Agent
Quantem Aviation Services
Portland, OR
10.2020 - 03.2021
- Loaded and unloaded cargo from aircraft efficiently and safely.
- Operated ground support equipment to ensure timely aircraft servicing.
- Coordinated baggage handling to maintain smooth passenger flow.
- Inspected equipment for proper functionality and reported issues promptly.
- Communicated with flight crews regarding cargo loading status and procedures.
Freight Stocker
Target
Portland, Oregon
03.2019 - 09.2020
- Organized freight in designated areas for efficient access and stock rotation.
- Loaded and unloaded trucks using pallet jacks and hand trucks.
- Collaborated with team members to maintain a clean and safe workspace.
Seasonal Warehouse Associate
Amazon Flex
Portland, OR
12.2019 - 04.2020
- Operated warehouse equipment to move and organize inventory efficiently.
- Verified incoming shipments against purchase orders for accuracy.
- Maintained cleanliness and organization of work areas for safety compliance.
- Collaborated with team members to optimize workflow and productivity.
- Loaded and unloaded delivery vehicles with precision and care.
Kitchen Staff/Cook
Panda Express
Portland, OR
07.2017 - 12.2018
- Prepared meals according to menu specifications and dietary restrictions.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Assisted in inventory management and ordering of kitchen supplies.
- Collaborated with team members to ensure timely meal service during peak hours.
Seasonal Warehouse Associate
Amazon Flex
Portland, Oregon
12.2016 - 03.2017
- Operated warehouse equipment to move and organize inventory efficiently.
- Verified incoming shipments against purchase orders for accuracy.
- Maintained cleanliness and organization of work areas for safety compliance.
- Collaborated with team members to optimize workflow and productivity.
Education
Associate of Arts - Criminal Justice
Portland Community College
Portland09-2022
Skills
- Train operation
- Track monitoring
- Safety compliance
- Pre-trip inspections
- Incident reporting
- Customer relationship management
- Warehouse Lead
Languages
English
Full Professional
Tagalog
Professional
Cebuano
Native/ Bilingual
Accomplishments
Rail Operator Of The Quarter January-March, 2025
Military Experience
- Marine Corps Reserve
April, 2019 - March, 2025
Timeline
Rail Operator
Trimet
08.2023 - Current
Transit Security
Allied Universal Security Services
03.2022 - 08.2023
Delivery Driver
New Day Delivery
02.2022 - 02.2023
Ramp Agent
Aviation
04.2021 - 02.2022
Delivery Driver
FedEx
10.2020 - 03.2021
Ramp Agent
Quantem Aviation Services
10.2020 - 03.2021
Seasonal Warehouse Associate
Amazon Flex
12.2019 - 04.2020
Freight Stocker
Target
03.2019 - 09.2020
Kitchen Staff/Cook
Panda Express
07.2017 - 12.2018
Seasonal Warehouse Associate
Amazon Flex
12.2016 - 03.2017
Associate of Arts - Criminal Justice
Portland Community College