Open To Work
Edwin waruiru kimata
Doha,DA
Summary
Dynamic and reliable professional with extensive customer service experience at WOQOD, excelling in operational procedures and safety compliance. Proven ability to thrive under pressure while maintaining high standards of cleanliness and organization. Strong communication and teamwork skills, eager to contribute to a fast-paced environment and enhance customer satisfaction.
Overview
10
10
years of professional experience
Work History
VACCUM BAY ATTENDANT
WOQOD
Doha, Qatar
02.2023 - 04.2026
- Delivered thorough car detailing services, contributing to increased customer satisfaction.
- Maintained cleanliness and organization of bay area in compliance with safety standards.
- Collaborated with team members to streamline daily operations, enhancing workflow efficiency.
- Trained new staff on operational procedures and safety guidelines effectively.
- Greeted customers, ensuring excellent service and a positive experience.
WAITER
QUIVER LOUNGE AND GRILL
08.2021 - 11.2021
- Delivered exceptional customer service, enhancing guest satisfaction in fast-paced dining environment.
- Coordinated with kitchen staff to expedite food delivery, maintaining seamless dining experience for guests.
- Took and processed orders with restaurant management software, ensuring accurate and timely service.
- Prepared beverage orders consistently following standard recipes and procedures.
- Maintained cleanliness and organization of dining area throughout shifts.
BARTENDER
CLUB LA CASA
Karatina
12.2019 - 08.2021
- Poured wine and served draft and bottled beer, ensuring timely and accurate delivery of customer orders.
- Mixed drinks according to established recipes, maintaining consistency and quality standards.
- Received and processed drink orders from customers at the bar
- Checking the identification of customers to ensure that they are of legal drinking age.
- Cleaned bars, tables, and work areas, creating a welcoming environment for customers.
- Operating cash registers, collecting payments from customers, and returning their change.
BAR WAITER
OLDOIYO LENGAI RESORT
05.2019 - 12.2019
- Delivered exceptional customer service in a fast-paced resort environment.
- Served food and beverages promptly to guests, ensuring timely service and satisfaction at tables and the bar.
- Ensured cleanliness and organization of dining areas and bar space, contributing to a welcoming environment for guests.
- Completed opening and closing duties, executed banqueting tasks, processed cashiering transactions, and organized stock reports.
intern
SAROVA SHABA GAME LODGE
06.2018 - 08.2018
- Facilitated daily operations at premier game lodge to ensure high guest satisfaction.
- Supported the kitchen team in food preparation and service during peak hours.
- Supported operations across kitchen, restaurant, bars, stores, housekeeping, and front office to enhance guest experience.
- Ensured cleanliness and organization of guest areas and common spaces, contributing to a welcoming atmosphere.
intern
DUSIT D2 NAIROBI
Nairobi, Kenya
06.2017 - 09.2017
- Enhanced kitchen efficiency by assisting chefs with food preparation.
- Facilitated daily operations of guest services and accommodations.
- Maintained cleanliness and organization in common areas and guest rooms.
- Aided kitchen staff in food preparation and maintained cleanliness in dishwashing.
intern
TRIBE HOTEL
01.2016 - 04.2016
- Coordinated guest check-ins and check-outs to enhance guest experience at the game lodge.
- Organized and cleaned guest rooms to ensure a welcoming environment.
- Managed inventory for food and beverage supplies to ensure adequate stock in the lodge kitchen.
- Supported operations across housekeeping, food and beverage service, and I.T. departments.
Education
Bachelor of Science - Hotel Management
KARATINA UNIVERSITY
Karatina12-2021
Some College (No Degree) - Hospitality And Tourism Management
KENYA METHODIST UNIVERSITY
KENYA06-2016
Some College (No Degree) - Computer Programming
NAIROBI INSTITUTE OF BUSINESS STUDIES
KENYA12-2014
K.C.S.E HIGH SCHOOL CERTIFICATE -
GITHIGA HIGH SCHOOL
Kenya01-2013
Skills
- Customer service experience
- Cash handling
- Inventory management
- Operational procedures
- Safety compliance
- Technical skills
- Time management
- Adapts under pressure
- Teamwork skills
- Communication skills
- Detail-oriented maintenance
- Safety compliance
References
Dr. Bichage Methuselah, Chair of Department of Hospitality and Tourism, Karatina University, P.O Box 45240-00100, Nairobi, Kenya, methuselah.gesage@kemu.ac.ke, +254733908381, +254721741358
Personal Information
- Age: 32
- Nationality: Kenyan
Languages
English
Intermediate (B1)
B1
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
Sh45000/yr - Sh200000/yrTimeline
VACCUM BAY ATTENDANT
WOQOD
02.2023 - 04.2026
WAITER
QUIVER LOUNGE AND GRILL
08.2021 - 11.2021
BARTENDER
CLUB LA CASA
12.2019 - 08.2021
BAR WAITER
OLDOIYO LENGAI RESORT
05.2019 - 12.2019
intern
SAROVA SHABA GAME LODGE
06.2018 - 08.2018
intern
DUSIT D2 NAIROBI
06.2017 - 09.2017
intern
TRIBE HOTEL
01.2016 - 04.2016
Bachelor of Science - Hotel Management
KARATINA UNIVERSITY
Some College (No Degree) - Hospitality And Tourism Management
KENYA METHODIST UNIVERSITY
Some College (No Degree) - Computer Programming
NAIROBI INSTITUTE OF BUSINESS STUDIES
K.C.S.E HIGH SCHOOL CERTIFICATE -
GITHIGA HIGH SCHOOL