Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Edwin Zuniga

Washington,DC

Summary

Service-driven Liquor Store Clerk with expertise in cash register systems and known for processing sales data quickly and effectively. Dependable and reliable, offering exceptional record of flexibility and attendance. Considered smart, adaptable and versed in wide-ranging products. Reliable and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

2
2
years of professional experience

Work History

Liquor Store Clerk

Safeway
11.2023 - Current
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Contributed to a safe and secure store environment by adhering to established safety protocols and reporting potential hazards promptly to management.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Increased customer satisfaction by providing friendly and efficient service during checkout transactions.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Produce Supervisor

Harris Teeter
12.2021 - 10.2023
  • Coordinated efforts with marketing teams to develop appealing promotions that drove increased foot traffic in the produce section.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Continuously sought ways to improve departmental processes, identifying areas of inefficiency or potential growth opportunities.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Assisted customers in making informed purchasing decisions by sharing knowledge of seasonal products and nutritional benefits.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Security Officer

Pact Pro LLC
05.2022 - 07.2023
  • Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Checked and verified photo identification prior to granting facility access.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Reported suspicious activities and persons to law enforcement.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Education

High School Diploma -

E.L Haynes
Washington, DC
06.2020

Skills

  • Exceeding Customer Expectations
  • Decision-Making
  • Gift Wrapping
  • Team Leadership
  • Creative Thinking
  • Cleanliness and Organization
  • Relationship Building

Languages

Spanish
Native or Bilingual

Timeline

Liquor Store Clerk

Safeway
11.2023 - Current

Security Officer

Pact Pro LLC
05.2022 - 07.2023

Produce Supervisor

Harris Teeter
12.2021 - 10.2023

High School Diploma -

E.L Haynes

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Edwin Zuniga