Edwina Akindele-Obe
Menomonee Falls,WI
Summary
Orderly and committed Control Center Assistant offering solid skills in customer relations and ready to handle challenges of fast-paced work environments. Bringing detail-oriented positive nature with sound judgment, great sense of multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
2026
2026
years of professional experience
Work History
Control Center Assistant
Milwaukee County Juvenile
03.2006 - Current
- Answered questions from parents and Human Service Workers regarding their children's Stay at Facility
- Served as a liaison between Juveniles, Courts parents and Law Enforcement regarding Juvenile’s behavior while at the Detention
- Responsible for notifying staff when emergencies happen in facility.
- Call Juveniles down from there pods for Court
- Greeted visitors at the front desk and provided assistance with general inquiries.
- Performed clerical duties such as filing, data entry, photocopying, faxing documents, and preparing reports.
- Facilitated communication between Staff and administrators concerning Juvenile’s issues or concerns.
- Helped maintain a safe environment within the Detention center by monitoring Cameras throughout the building,
- Updated contact information lists for use by Detention Center Staff when communicating with families.
- Managed the center's online calendar system for Court Date and Visit’s
- Maintained accurate Detainee records, including Length of stay logs and discipline files.
- Responded to Juveniles issues to provide immediate resolution and improve issues
Child Support Specialist
Milwaukee County Child Support
10.1999 - 03.2006
- Conducted investigations to determine paternity and legal responsibility of parents for child support payments.
- Prepared, reviewed, and maintained accurate case files and records.
- Analyzed financial information related to income, assets, expenses, and liabilities of non-custodial parents.
- Negotiated payment arrangements with non-custodial parents in accordance with state laws.
- Reviewed court orders for accuracy and completeness of child support requirements.
- Processed applications for services and verified customer identity through various means including driver's licenses or other forms of identification.
- Maintained contact with employers regarding employment verification, wage withholding orders, and payment status updates.
- Attended training courses on new legislation or changes to existing regulations affecting the administration of child support services.
Personal Care Assistant
Fairview Senior Homes
2001 - 2005
- Provided compassionate personal care to residents, ensuring comfort and dignity in daily activities.
- Assisted with mobility and transportation, enhancing resident independence and safety.
- Monitored health changes, reporting concerns promptly to healthcare professionals for timely intervention.
- Developed personalized care plans in collaboration with interdisciplinary teams to meet individual needs.
Education
High School Diploma -
Harold S Vincent High School
Milwaukee, WI06.1986
Skills
- Inventory Management
- Clerical Support
- Camera monitoring of Facility
- Managing Incoming and Outgoing calls 200 or more per day
- Correspondence Writing
- Recordkeeping
- Customer Service
- Mail Management
- Data Entry
- Administrative Support
- Scheduling
- Records Management
- Interviewing Clients
Additional Information
Patient care assistant
Timeline
Control Center Assistant
Milwaukee County Juvenile
03.2006 - Current
Child Support Specialist
Milwaukee County Child Support
10.1999 - 03.2006
High School Diploma -
Harold S Vincent High School
Personal Care Assistant
Fairview Senior Homes
2001 - 2005