Edyl Patrick Victoria

• Pickup packages from delivery station
• Deliver packages directly to customers
• Handle packages responsibly, reducing instances of damage or loss during transit.
• Increase customer satisfaction with timely deliveries and accurate package handling.
• Followe all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
• Resolve delivery issues proactively by communicating with customers and providing updates on estimated arrival times.
• Adapt quickly to changes in delivery routes or assignments, demonstrating flexibility in meeting business needs.
• Navigate various weather conditions safely, maintaining consistent on-time delivery rates regardless of external challenges.

• Handle all duties and tasks as night audit during busy periods to maintain front desk efficiency.
• Ensure all reports are done and sent to management

before end of shift

• Process END OF DAY in the system in a timely manner
• Provide exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.
• Assist guests with special requests or accommodations, ensuring a comfortable stay at the hotel.
• Respond to guests needs quickly and efficiently, noting changes in reservations or special needs for day crew.
• Greet guests at front desk and engaged in pleasant conversations while managing check-in process.
• Handle emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
• Prepare detailed end of shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.

• Proactive marketing activities for the attraction, retention and expansion of customers.
• Provides effective onboarding and customer engagement, strengthening customer relationship.
• Business develop new clients by outbound and marketing activities.
• Handles new account opening, maintenance and assist on teller transactions.

• Aim to provide excellent customer service through the entire process
• Resolve Sales and Service Customer Issues at the dealership or on the phone
• Set up appointments for further help with technology in the vehicle
• Provide assistance in the lease return process
• Improve customer satisfaction by providing timely and effective technology support.
• Provide exceptional customer service by troubleshooting technical issues promptly and accurately resolving problems.

• Qualify buyers by matching requirements and interests to various car or truck models and discussing finance options.
• Deliver exceptional customer service, addressing concerns and resolving issues promptly to ensure satisfaction.
• Enhance buyer confidence through honest communication regarding vehicle history reports, maintenance records, or warranty information.
• Maintain up to date knowledge of current automotive trends, products, and competitors to stay competitive in the market.

• Qualify buyers by matching requirements and interests to various car or truck models and discussing finance options.
• Deliver exceptional customer service, addressing concerns and resolving issues promptly to ensure satisfaction.
• Enhance buyer confidence through honest communication regarding vehicle history reports, maintenance records, or warranty information.
• Maintain up to date knowledge of current automotive trends, products, and competitors to stay competitive in the market.

• Cashier - Responsible for performing transactions by using the cash register
• Knowledge of guest service fundamentals
• General merchandise
• Cart Attendant - Bringing back carts fast and efficiently
• Responsible for keeping restrooms clean in a timely schedule
• Provide assistance to store associates
• Assist guest with heavy bags or any large merchandise
• Backroom - Pull merchandise from stockroom for inbound (stocking)
• Add/remove items with PDA device
• Keep area clean and safe
• Locate and place any extra merchandise into stockroom
• Record and keep merchandise reports
• Hardline - Keep isles clean and organize
• Provide excellent customer service
• Assist customers with questions