Edyta Shepard
Circa Casino & Resort
LASVEGAS,WA
1
Language
13
Years of experience
Versatile, dependable professional with experience in restaurants, retail, and casino operations. Skilled in customer service, guest relations, and accurate cash processing. Committed to supporting smooth daily operations and positive guest experiences in busy environments.
Work History
Casino Porter
8 Months- Cleaned gaming floors, restrooms, and public areas to maintain polished guest-ready appearance.
- Removed trash and waste from assigned areas following sanitation and safety standards.
- Assisted guests and staff by responding quickly to spills and cleanup requests.
- Reported damaged fixtures, safety hazards, and maintenance needs to supervisors promptly.
Sales Associate
1 Year 11 Months- Processed cash, credit, and mobile payments accurately at POS register.
- Assisted customers with product location, pricing, and purchase questions.
- Restocked shelves, coolers, and displays to maintain product availability.
- Reconciled cash drawer and reported register discrepancies promptly.
Host/Server
1 Year 2 Months- Greeted guests promptly, managed waitlist, and coordinated seating to maintain smooth front-of-house flow.
- Processed orders accurately through POS system, ensuring timely communication with kitchen and service staff.
- Delivered food and beverages efficiently, verifying order accuracy and guest satisfaction before departure.
- Resolved customer concerns professionally, turning complaints into positive dining experiences.
Host/Server
5 Years 10 Months- Maintained clean, organized dining areas, host stand, and server stations throughout service.
- Supported team members during peak periods by prioritizing tables and balancing service responsibilities.
- Trained new hosts and servers on seating rotation, guest greeting, and restaurant service standards.
- Monitored table turnover and coordinated with staff to improve efficiency during busy shifts.
Restaurant Manager
3 Years 3 Months- Monitored daily operations to ensure seamless service delivery, addressing any issues promptly.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
Education
Associate of Science - Environmental Biology
Associate of Science - Criminology
Skills
Strong work ethic
Team player attitude
Reliability and punctuality
Cash handling proficiency
Stress tolerance
Guest relations
Customer service
Languages
Polish
Native or Bilingual
Timeline
Casino Porter
Circa Casino & Resort
02.2026 - CurrentRead More
Sales Associate
7/11 Convenience Store
09.2024 - 08.2026Read More
Host/Server
Denny's Restaurant Corp
08.2023 - 10.2024Read More
Host/Server
Denny's Restaurants Franchise Association
07.2017 - 05.2023Read More
Restaurant Manager
Denny's Restaurants Franchise Association
02.2014 - 05.2017Read More
University Of Sience
Associate of Science from Environmental Biology
Read More
Coastal Carolina Community College
Associate of Science from Criminology
Read More