Edyth Mojica

Ensured accuracy of financial records of customer accounts receivables and payables to ensure financial integrity. Documented information for customer enrollment in electronic payment transfers. Processed daily payments for all EFT orders from the previous day. Maintained communication with customers and vendors through phone, email, and fax to facilitate timely resolutions. Processed mileage and expense reports for employee reimbursement. Assisted in month-end closing tasks and bank reconciliations to support accurate financial reporting. Entered reconciled purchase orders into Sage software. Generated comprehensive financial reports.

Processed and reconciled customer payments to ensure accurate financial records.

Managed accounts receivable aging reports to identify overdue invoices.

Collaborated with sales and customer service teams to resolve payment discrepancies.

• Facilitated weekly deposits and generated detailed deposit reports in Excel. Contributed to preparation and distribution of monthly financial reports. Oversaw accounts payable and receivable processes to ensure timely payments and accurate records. Facilitated payroll tax filings for 941 quarterly forms and workers' compensation. Completed W-2 forms and other accounting duties.
• Coordinated church events, ensuring smooth logistics and effective communication among teams.
• Managed office supplies inventory, optimizing procurement processes to reduce costs.
• Developed and maintained filing systems for efficient document retrieval and compliance.

• Handled 60-100 incoming Sprint customer calls daily. Resolved customer complaints, enhancing satisfaction and loyalty. Processed payments and advised customers on plans tailored to their individual needs.
• Resolved customer inquiries through multiple communication channels, ensuring prompt and accurate support.
• Assisted in troubleshooting technical issues with Sprint services, enhancing customer satisfaction and retention.

• Answered incoming calls, providing information about services offered. Oversaw budget for activities and maintained petty cash account. Processed bill payments and completed errands. Assisted with planning events and supported additional tasks.
• Managed front desk operations, providing information and assistance to community members.
• Coordinated scheduling of events and activities, ensuring optimal resource allocation.
• Developed and maintained filing systems for efficient record-keeping and retrieval.

• Guided customers through domestic and international currency transactions, ensuring smooth processing. Facilitated payment processing for customers, enhancing transaction efficiency. Addressed and resolved customer complaints, improving overall satisfaction. Responded to customer inquiries and communicated ongoing promotions and deals.
• Resolved customer inquiries through multiple channels, ensuring timely and accurate responses.
• Assisted customers with account management and troubleshooting, enhancing user experience and satisfaction.
• Collaborated with team members to streamline processes, improving service delivery efficiency.