Diego Guerrero
Lawrence,MA
Summary
I am a committed person with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Dish Department Supervisor
Peak Event Services
Woburn, MA
09.2019 - Current
- Achieve and sustain exceptional productivity levels by closely monitoring outbound and inbound department operations.
- Manage inventory levels of supplies required for daily operations.
- Train employees on new processes or procedures as needed.
- Establish goals for each team member and monitor progress towards those objectives.
- Utilize a variety of techniques to enhance efficiency and reduce reliance on manual labor.
- Review existing processes regularly for potential opportunities for automation or efficiency gains.
- Collaborate with other departments to ensure smooth flow of operations across multiple teams.
- Ensure compliance with all safety regulations across the department.
Dish Packer
PEAK Event Services
Woburn, Ma
10.2018 - 09.2019
- Maintained consistent timeliness in fulfilling client orders for events like weddings, graduations and others
- Executed return procedures for orders including counting, washing, and packing
- Operated a forklift efficiently and safely in order to transport items weighing up to 50lbs within the warehouse
- Conducted annual inventory counts
Solutions Specialist
Verizon Wireless
Salem, NH
07.2014 - 05.2018
- Adapted to changes in products, plans, and promotions
- Utilized strong problem-solving skills to effectively handle escalations
- Demonstrated effective team management through organizing competitions and productive meetings
- Goal-oriented and determined to achieve both individual and collective targets
- Meet or exceed established sales goals
- Build business clientele through in-store customer engagement, referrals and outbound calls.
Sales Associate
Nike Inc
Somerville, Ma
04.2014 - 07.2014
- Reach monthly revenue goals
- Build a bond between consumer and brand by providing superior service and adapting brand stories to the retail setting
- Maintain knowledge of various store departments
- Operate cash register for regular transactions.
Receiver
Bjs Wholesale Club
Salem, NH
02.2013 - 03.2014
- Forklift Operator (High lift, booming, lowering, maneuvering without damaging product)
- Physical Inventory
- Unload truckloads in a timely manner in accordance to receiving schedule
- Providing a safe working environment in the receiving
- Enter data for all drop offs & pickups.
Cashier
Bjs Wholesale Club
Salem, NH
05.2011 - 02.2013
- Provide customer engagement in positive & approachable manner
- Handle money, refunds, and exchanges
- Provide fast, clean and friendly checkout service
- Resolve member concerns and membership troubles
- Meet daily, weekly, and monthly membership upgrade and sales goal.
Education
Degree -
Northern Essex Community College
06.2014
Diploma -
Lawrence High School
05.2010
Skills
- Fluent in English and Spanish
- Skilled with MC Office
- Strong Leadership skills
- Inventory Management
- Skilled in Optimizing Workflow
- Performance Improvement
- A problem solver who quickly grasps complex situations and turns them into manageable tasks
- Produce quality work even when under extreme time pressure and deadlines
- Proven ability to understand and follow complex instructions to successful conclusions
- Collaborate in teams to produce high quality work
Timeline
Dish Department Supervisor
Peak Event Services
09.2019 - Current
Dish Packer
PEAK Event Services
10.2018 - 09.2019
Solutions Specialist
Verizon Wireless
07.2014 - 05.2018
Sales Associate
Nike Inc
04.2014 - 07.2014
Receiver
Bjs Wholesale Club
02.2013 - 03.2014
Cashier
Bjs Wholesale Club
05.2011 - 02.2013
Degree -
Northern Essex Community College
Diploma -
Lawrence High School
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