Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diego Guerrero

Lawrence,MA

Summary

I am a committed person with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Dish Department Supervisor

Peak Event Services
Woburn , MA
2019.09 - Current
  • Achieve and sustain exceptional productivity levels by closely monitoring outbound and inbound department operations.
  • Manage inventory levels of supplies required for daily operations.
  • Train employees on new processes or procedures as needed.
  • Establish goals for each team member and monitor progress towards those objectives.
  • Utilize a variety of techniques to enhance efficiency and reduce reliance on manual labor.
  • Review existing processes regularly for potential opportunities for automation or efficiency gains.
  • Collaborate with other departments to ensure smooth flow of operations across multiple teams.
  • Ensure compliance with all safety regulations across the department.

Dish Packer

PEAK Event Services
Woburn , Ma
2018.10 - 2019.09
  • Maintained consistent timeliness in fulfilling client orders for events like weddings, graduations and others
  • Executed return procedures for orders including counting, washing, and packing
  • Operated a forklift efficiently and safely in order to transport items weighing up to 50lbs within the warehouse
  • Conducted annual inventory counts

Solutions Specialist

Verizon Wireless
Salem , NH
2014.07 - 2018.05
  • Adapted to changes in products, plans, and promotions
  • Utilized strong problem-solving skills to effectively handle escalations
  • Demonstrated effective team management through organizing competitions and productive meetings
  • Goal-oriented and determined to achieve both individual and collective targets
  • Meet or exceed established sales goals
  • Build business clientele through in-store customer engagement, referrals and outbound calls.

Sales Associate

Nike Inc
Somerville , Ma
2014.04 - 2014.07
  • Reach monthly revenue goals
  • Build a bond between consumer and brand by providing superior service and adapting brand stories to the retail setting
  • Maintain knowledge of various store departments
  • Operate cash register for regular transactions.

Receiver

Bjs Wholesale Club
Salem , NH
2013.02 - 2014.03
  • Forklift Operator (High lift, booming, lowering, maneuvering without damaging product)
  • Physical Inventory
  • Unload truckloads in a timely manner in accordance to receiving schedule
  • Providing a safe working environment in the receiving
  • Enter data for all drop offs & pickups.

Cashier

Bjs Wholesale Club
Salem , NH
2011.05 - 2013.02
  • Provide customer engagement in positive & approachable manner
  • Handle money, refunds, and exchanges
  • Provide fast, clean and friendly checkout service
  • Resolve member concerns and membership troubles
  • Meet daily, weekly, and monthly membership upgrade and sales goal.

Education

Degree -

Northern Essex Community College
06.2014

Diploma -

Lawrence High School
05.2010

Skills

  • Fluent in English and Spanish
  • Skilled with MC Office
  • Strong Leadership skills
  • Inventory Management
  • Skilled in Optimizing Workflow
  • Performance Improvement
  • A problem solver who quickly grasps complex situations and turns them into manageable tasks.
  • Produce quality work even when under extreme time pressure and deadlines.
  • Proven ability to understand and follow complex instructions to successful conclusions.
  • Collaborate in teams to produce high quality work.

Timeline

Dish Department Supervisor

Peak Event Services
2019.09 - Current

Dish Packer

PEAK Event Services
2018.10 - 2019.09

Solutions Specialist

Verizon Wireless
2014.07 - 2018.05

Sales Associate

Nike Inc
2014.04 - 2014.07

Receiver

Bjs Wholesale Club
2013.02 - 2014.03

Cashier

Bjs Wholesale Club
2011.05 - 2013.02

Degree -

Northern Essex Community College

Diploma -

Lawrence High School
Diego Guerrero