Versatile and results-oriented professional with a proven track record at Casino Del Sol, adept in cash handling expertise and demonstrating exceptional leadership qualities. Excelled in staff management, enhancing customer loyalty programs, and ensuring transaction accuracy. Skilled in maintaining traffic control devices and patient care coordination, consistently meeting and exceeding operational targets.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Traffic Control Flagger
AWP Traffic Control
Tucson, AZ
04.2023 - 08.2024
Directed traffic away from hazardous areas, using signs and hand signals.
Assisted with the setup of cones, barricades, and other traffic control devices.
Utilized hand signals and positioned direction signs to guide traffic around hazardous or construction sites.
Attended regular safety meetings hosted by supervisors or company representatives.
Placed warning and detour signs to alert drivers of alternate routes and dangerous driving areas.
Wore protective and reflective gear regularly.
Front Office Manager
La Quinta Inn & Suites In
Tucson, AZ
04.2022 - 04.2023
Analyzed daily reports such as occupancy rate report, revenue report, prepared by subordinates.
Conducted staff performance evaluations to monitor progress and individual skills.
Managed team of XX front office staff, including hiring, training, and performance evaluations.
Resolved customer inquiries and complaints requiring management-level escalation.
Delegated work to staff, setting priorities and goals.
Facilitated staff training programs on customer service, software use, and emergency procedures.
Utilized property management systems to manage guest bookings, payments, and other transactions.
Met budget targets and quality standards by proactively leading team members and monitoring operations.
Implemented effective strategies to improve customer loyalty programs and enhance sales opportunities.
Cage Cashier
Casino Del Sol
Tucson, AZ
11.2021 - 05.2022
Performed opening and closing duties such as counting money drawers and verifying floats.
Ordered necessary currency, coins or chips to support cage functions.
Complied with safety regulations while operating cash handling equipment.
Maintained accurate records of cage transactions and balances.
Administrative Assistant
Pascua Yaqui Tribe
Tucson, AZ
01.2020 - 11.2021
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Conducted research on various topics as requested by management.