Anyae' Flowers
Springfield,IL
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
Teacher's Assistant
Boys And Girls Club Of Springfield
Springfield, IL
08.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Supervised children and participated with children in activities.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Maintained a safe environment for all students while adhering to school policies and procedures.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Enforced rules for behavior and established expectations for student conduct in accordance with school guidelines.
- Assisted teachers with lesson preparation and curriculum implementation.
- Developed positive relationships with parents and guardians of students.
- Supervised students in the classroom, cafeteria, hallways and playgrounds.
Camp Counselor
Young Men's Christian Association, YMCA
Springfield, IL
06.2023 - 08.2023
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Coordinated and led group activities for campers and counselors.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Communicated regularly with parents regarding their child's progress at camp.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Recognized and implemented safety standards to minimize incidents or accidents.
Event Assistant
SIUC
Carbondale, IL
10.2022 - 04.2023
- Provided customer service assistance before, during, and after events.
- Communicated effectively with vendors regarding needs for specific services related to an event.
- Collaborated with colleagues on developing innovative ideas for enhancing guest experience at future events.
- Greeted incoming guests, accepted payments, reviewed tickets, and directed to facility locations.
- Examined tickets or passes to verify authenticity for entrance to event.
Camp Counselor
Young Men's Christian Association, YMCA
Springfield, IL
06.2022 - 08.2022
- Administered first aid and notified emergency medical personnel.
- Conferred with management to discuss and resolve participant complaints.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Assisted in developing weekly lesson plans for various age groups.
Shift Leader
Smoothie King
Springfield, IL
10.2019 - 06.2022
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Checked orders for quality and completeness.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Educated customers about offerings, promotions and pricing to boost sales.
- Upheld company standards and compliance requirements for operations.
- Adhered to all health code regulations while preparing food items for customers.
Education
Some College (No Degree) - Criminal Justice
Southern Illinois University Carbondale
Carbondale, ILSkills
- Attendance Monitoring
- Classroom Management
- Student Engagement
- Classroom Supervision
- Serving Diverse Communities
- Group and Individual Instruction
- Safety Guidelines
- Classroom Support
- Positive Attitude
- Supervising Student Activities
- Effective Communication
- Collaborative Teamwork
- Materials Preparation
- Progress Reporting
- Field Trip Monitoring
References
References available upon request.
Timeline
Teacher's Assistant
Boys And Girls Club Of Springfield
08.2023 - Current
Camp Counselor
Young Men's Christian Association, YMCA
06.2023 - 08.2023
Event Assistant
SIUC
10.2022 - 04.2023
Camp Counselor
Young Men's Christian Association, YMCA
06.2022 - 08.2022
Shift Leader
Smoothie King
10.2019 - 06.2022
Some College (No Degree) - Criminal Justice
Southern Illinois University Carbondale
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