EFA Firisa
Atlanta,GA
Summary
With a proven track record at Ethio Telecom, I excel in field operations management and mentoring, enhancing team efficiency and safety standards. My expertise spans electrical safety, network connectivity, and equipment installation, significantly improving operational reliability. Skilled in both technical diagnostics and fostering team development, I drive effective solutions and skill advancement.
Overview
13
13
years of professional experience
Work History
Field Operations Technician
Ethio Telecom
12.2014 - 11.2024
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Optimized field operations efficiency through implementing effective troubleshooting techniques and minimizing downtime.
- Conducted comprehensive site assessments to identify potential risks and develop appropriate mitigation strategies.
- Performed equipment installations, ensuring proper functionality and adherence to client specifications.
- Assisted in the development of training materials for new hires; conducted workshops aimed at enhancing the overall skillsets within the team.
- Improved safety standards within the team, adhering to company policies and industry regulations during field operations.
- Enhanced network reliability by conducting regular maintenance checks and addressing potential issues promptly.
- Managed inventory of spare parts, tools, and equipment; maintained accurate records for efficient resource allocation.
- Mentored junior technicians, fostering skill development and knowledge sharing among team members.
- Streamlined work processes by utilizing advanced diagnostic tools for faster issue identification and resolution.
Electrical Technician
Dega Technical College
01.2012 - 12.2014
- Installed electrical conduit and wiring for power, controls, and lighting.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Tested wiring and other system parts for electrical flow and function.
- Disconnected and removed motors and pumps.
- Tested, troubleshot, and calibrated equipment in shop and field.
- Installed electrical wiring through conduits and holes in both flooring and walls.
Education
Bachelor of Science - Information Technology
Mattu University
Ethiopia01-2021
Associate of Science - Electrical Engineering
Debana Poly Technic College
BEDELE Ethiopia06-2011
Skills
- Field operations management
- Electrical safety and repair
- Network connectivity
- Software diagnostics
- Equipment installation
- Networking : LAN/WAN
- Network testing
- Safety standards and compliance (OSHA, NEC, etc)
Languages
English
Professional Working
Oromo
Native or Bilingual
Amharic
Full Professional
Timeline
Field Operations Technician
Ethio Telecom
12.2014 - 11.2024
Electrical Technician
Dega Technical College
01.2012 - 12.2014
Bachelor of Science - Information Technology
Mattu University
Associate of Science - Electrical Engineering
Debana Poly Technic College
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