Marissa Roby
Mental Health Technician
Petersburg,VA
Summary
Compassionate Mental Health Tech with two years of experience providing mental health care services to people of various backgrounds. Creative and professional with skills in conflict resolution and mental illnesses. Sound knowledge of patient treatment plans and interventions. Extremely talented in providing new patient screenings and assessments.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Psychiatric Technician III
Central State Hospital
Petersburg, VA
06.2019 - Current
- Treated clients and families with respect and dignity.
- Monitored and charted on each patient at instructed intervals.
- Took and monitored vital signs.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Improved operations through consistent hard work and dedication.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used Microsoft Word and other software tools to create documents and other communications.
- Identified issues, analyzed information and provided solutions to problems.
- Used therapeutic communication with up to 30 patients daily.
Flexible Fulfillment
Target
Colonial Heights, VA
10.2017 - 08.2019
- Unloaded incoming trucks and properly staged inventory for processing.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Cross-trained new associates on picking and filling orders for warehouse products.
- Stocked shelves, racks, and cases with new or transferred merchandise.
Salesperson
Crossroads Ford Of Prince George Va
Prince George, VA
03.2017 - 08.2017
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Prepared purchased vehicles and completed final delivery checks.
- Contacted associated dealerships to locate desired vehicles meeting customer specifications.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Answered telephone and email inquiries from potential customers.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
Tier 1 Associate
Amazon
Petersburg, VA
06.2015 - 12.2016
- Confirmed accuracy, quality and quantity of materials processed for shipping.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Checked packages and merchandise for damage and notified vendors.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Education
Associate of Science - Behavioral Science
Richard Bland College
Petersburg, VA 09.2015 - 05.2016
Skills
Conflict Resolution
Computer Skills
Organization and Time Management
Training and Development
Active Listening
Timeline
Psychiatric Technician III
Central State Hospital
06.2019 - Current
Flexible Fulfillment
Target
10.2017 - 08.2019
Salesperson
Crossroads Ford Of Prince George Va
03.2017 - 08.2017
Associate of Science - Behavioral Science
Richard Bland College
09.2015 - 05.2016
Tier 1 Associate
Amazon
06.2015 - 12.2016