Effie Walker
Boulder ,CO
Summary
Resourceful and dedicated high school graduate with excellent analytical skills and a demonstrated commitment to high academic achievement. Successfully transitioned into first job, quickly acquiring the necessary skills to become a rental technician. Strong organizational abilities, detail oriented, fast and curious learner. Versed in trouble shooting with a positive attitude. Well rounded and professional team player dedicated to pursuing academic and professional pursuits in the aviation field.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Ski Rental Technician
Eldora Ski Resort
12.2022 - Current
- Adjust all ski/snowboard equipment to safety standards for approximately 50 customers a day.
- Explain technical aspects of equipment to customers.
- Responsible for rentals and sales.
- Research product and issue resolution tactics to address customer concerns.
- Update customer and rental records in RTP|ONE.
Education
High School Diploma -
Flametree Academy
Guam 06.2023
Skills
- Attention to Detail
- Service support
- Creative Issue Resolution
- Videoconferencing
- Problem-Solving
- Issue and Resolution Tracking
- Organizational Skills
- Interpersonal Skills
- Product Troubleshooting
- Error Detection
- Technical Troubleshooting
- Help Desk Support
- Friendly and Patient
- Environmental awareness
- Highly Professional
- Customer service expert
- Inventory Procedure Documentation
- Cost Control
- Report Preparation
- Technical Support
- Issue Troubleshooting
- Complaint resolution
- Customer Communication and Empathy
- Workforce Planning
Accomplishments
GPA 3.97
Over $8,000 in ski/snowboard fleet sales
Recipient of Presidential Scholarship at UND
Affiliations
99’s
Women in Aviation
Certification
Scuba Diving
Sailing
Working on Private Pilot license
Languages
Span
Native or Bilingual
Timeline
Ski Rental Technician
Eldora Ski Resort
12.2022 - Current
High School Diploma -
Flametree Academy
Scuba Diving
Sailing
Working on Private Pilot license
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