Efrain Martinez
Brentwood,MD
Summary
I am Bilingual, I understand and speak both English and Spanish.
I have a basic training and understanding of computers and software.
I've worked in customer service for more then a decade.
Overview
18
18
years of professional experience
Work History
Parking Attendant
Colonial Parking
Silver Spring, MD
01.2022 - Current
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Answered general questions about parking fees, facilities, and directions.
- Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
Valet Parking Attendant
Impark Parking
Bethesda, MD
09.2015 - 01.2022
- Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
- Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
- Answered general questions about parking fees, facilities, and directions.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
Uber Partner
Uber
Bladensburg, MD
08.2015 - 01.2020
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Sales Clerk
Advanced Auto Parts
Bladensburg, MD
04.2008 - 08.2015
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out area clean and organized for efficient service.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Processed payments and returns with accuracy and efficiency.
Sales Clerk
Odyssey Shankle Bus And Truck Repair
Riverdale Park, MD
11.2009 - 04.2012
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out area clean and organized for efficient service.
- Used several databases to order inventory from major suppliers.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Sales Clerk
Marshalls Retail Store
Hyattsville, MD
11.2005 - 04.2008
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out area clean and organized for efficient service.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Education
High School Diploma -
Bladensburg High School
Bladensburg, MD06.2003
Skills
- Issuing Citations
- Clear Spoken Communication Skills
- Safe Driving
- Car Parking
- Spanish Interpreting
- Service Delivery
- Commercial Driving Experience
- Navigational Tools
- Safety
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Parking Attendant
Colonial Parking
01.2022 - Current
Valet Parking Attendant
Impark Parking
09.2015 - 01.2022
Uber Partner
Uber
08.2015 - 01.2020
Sales Clerk
Odyssey Shankle Bus And Truck Repair
11.2009 - 04.2012
Sales Clerk
Advanced Auto Parts
04.2008 - 08.2015
Sales Clerk
Marshalls Retail Store
11.2005 - 04.2008
High School Diploma -
Bladensburg High School