Efrain Pagan
Boston,MA
Summary
Adept Security Specialist with a proven track record at Top Notch Protective Services, enhancing safety through effective incident response and access control. Demonstrated professionalism in collaborating with law enforcement, significantly improving joint operational efficiency. Skilled in InfoSec and fostering team environments, consistently prioritizing security enhancements and threat detection.
Overview
10
10
years of professional experience
Work History
Security Specialist
Top Notch Protective Services
06.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
Dishwasher & Food Preparer
PF Changs Restaurant
07.2020 - 05.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Maintenance Crew Member
Action for Boston Community Development, ABCD
06.2014 - 08.2020
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Collaborated with other departments to address cross-functional maintenance needs effectively.
Education
High School Diploma -
Josiah Quincy Upper School
Boston, MA 06.2020
Skills
- Access Control
- Incident Response
- Professionalism
- InfoSec
- Security procedures knowledge
- Law Enforcement Collaboration
Timeline
Security Specialist
Top Notch Protective Services
06.2024 - Current
Dishwasher & Food Preparer
PF Changs Restaurant
07.2020 - 05.2024
Maintenance Crew Member
Action for Boston Community Development, ABCD
06.2014 - 08.2020
High School Diploma -
Josiah Quincy Upper School
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