Efrain Rivas
Virginia Beach,VA
Summary
Goal-driven Detail Manager experienced in detailing vehicles, leading teams, and satisfying customers. Industrious and methodical supervisor ready to apply skills and many years' experience to challenging position. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
12
12
years of professional experience
Work History
Auto Detail Manager
Rk Subaru
Virginia Beach, VA
10.2018 - 05.2024
- Inspected vehicles for any defects before and after detailing process.
- Trained and mentored new employees on proper use of tools and chemicals used in detailing process.
- Conducted regular performance reviews for staff members to ensure productivity standards are met.
- Ensured that all vehicles were properly detailed according to customer specifications.
- Collaborated with other departments within the organization to ensure successful completion of projects.
- Provided excellent customer service to ensure satisfaction with the job done.
- Created detailed invoices for customers upon completion of service.
- Established policies and procedures related to vehicle detailing services.
- Maintained inventory of supplies needed for detail services.
- Managed day-to-day operations of auto detailing shop, including scheduling and supervising staff.
- Implemented safety protocols within the shop environment.
- Resolved customer complaints promptly and efficiently.
- Adhered to federal regulations regarding environmental protection laws when using cleaning chemicals.
- Taught team members how to properly wash, wax and vacuum vehicles.
- Documented orders, daily activities, weekly schedules and team performance.
- Assigned work and monitored performance of project personnel.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Deli Department Manager
Farm Fresh Supermarket
Virginia Beach, VA
09.2012 - 09.2018
- Managed daily operations of the deli department including ordering, stocking, merchandising and pricing of products.
- Maintained a clean work area by adhering to established sanitation guidelines.
- Resolved customer complaints in a professional manner while upholding company policies and procedures.
- Provided guidance and direction to team members regarding daily tasks or special projects.
- Worked closely with upper management to develop new ideas and strategies that would improve efficiency or profits in the deli department.
- Created weekly schedules for deli employees to optimize productivity while minimizing labor costs.
- Ordered supplies as needed for the deli department to keep shelves stocked with fresh items.
- Supervised and trained deli department staff in food safety, customer service, product knowledge, sanitation and other related topics.
Drywall Laborer
London Bridge
Virginia Beach, VA
02.2012 - 04.2017
- Hung plastic sheeting over doorways and windows to contain dust during installation processes.
- Assisted electricians by providing access to wiring behind wallboards when necessary.
- Measured, cut, and installed metal corner beads to reinforce outside corners of drywall.
- Grouted tile in bathrooms, kitchens, laundry rooms. following manufacturer's specifications.
- Placed fiberglass insulation into exterior walls for soundproofing purposes.
- Installed new drywall sheets to ceilings and walls with screws, nails, or adhesives.
- Cut holes in drywall for electrical outlets or plumbing fixtures using a keyhole saw or drill bit.
- Applied joint compound to seams between sheets of drywall and filled nail holes with spackling paste.
- Moved heavy materials such as ladders, scaffolding, panels of drywall. around job sites safely using dollies or carts.
- Performed demolition of existing drywall and plaster walls using sledgehammers, pry bars, and other tools.
- Prepared walls for paint, texture or wall covering.
- Sealed joints by embedding tape into sealing compound.
- Responded quickly and effectively when problems arose on job sites such as water damage or mold growth.
- Covered interior surfaces with texture material such as paint or wallpaper primer prior to painting projects.
- Used hand tools such as trowels, broad knives or spatulas to apply sealing compound to holes and cracks.
- Demonstrated excellent attendance and punctuality.
Skills
- Chemical Handling
- Team Management
- Time management abilities
- Problem Resolution
- Expertise in detailing
- Inventory Control
- Problem-Solving
- Excellent Communication
- Flooring Installation
- Cabinet installation
- Carpentry
- Construction
- Equipment Maintenance
- Material Transport
- Painting and finishing
- Mechanical Troubleshooting
Languages
English
Full Professional
Spanish
Elementary
References
References available upon request.
Timeline
Auto Detail Manager
Rk Subaru
10.2018 - 05.2024
Deli Department Manager
Farm Fresh Supermarket
09.2012 - 09.2018
Drywall Laborer
London Bridge
02.2012 - 04.2017
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