Efrain Telechea
Saint Albans
Summary
Safety-conscious personnel with excellent communication skills and eye for detail. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Exceptional bedside manner and adept in easing patients' fears or anxieties.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Mount Sinai West
2023.04 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Security Officer
Mount Sinai Beth Israel
2021.09 - 2023.04
- Assisted in medicating psych patients.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
Security Officer
Northwell Health
2019.12 - 2020.08
- Remained flexible in rapidly changing environments and adapted to developing situations.
- Prepared regular written logs and incident report at close of each shift
- Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
Waiter/Bartender
Hospitality Staffing
2014.10 - 2019.10
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Delivered quality service by providing a warm and welcoming environment.
- Consistently provided professional & friendly service.
Education
High School Diploma -
Cardinal Hayes High School
Bronx , NY05.2010
Skills
- Medical Laboratory Procedures
- Hospice and Palliative Care
- Patient Service
- Culturally Competent Care
Certification
- CPCT/A - Patient Care Associate
- EKG Technician
- PT - Phlebotomy Technician
- Nonviolent Crisis Intervention training program - 14 hours.
- Basic life support (BLS)
- Adult CPR/AED , Pediatric CPR and First Aid. Conducted by Mount Sinai Beth Israel.
Timeline
Patient Care Technician
Mount Sinai West
2023.04 - Current
Security Officer
Mount Sinai Beth Israel
2021.09 - 2023.04
Security Officer
Northwell Health
2019.12 - 2020.08
Waiter/Bartender
Hospitality Staffing
2014.10 - 2019.10
High School Diploma -
Cardinal Hayes High School
- CPCT/A - Patient Care Associate
- EKG Technician
- PT - Phlebotomy Technician
- Nonviolent Crisis Intervention training program - 14 hours.
- Basic life support (BLS)
- Adult CPR/AED , Pediatric CPR and First Aid. Conducted by Mount Sinai Beth Israel.
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