Efrain Villamizar
Goodyear,Arizona
Summary
Experienced in customer relationship management with a focus on ensuring high levels of client satisfaction. Utilizes effective communication skills to consistently meet and exceed customer expectations. Possesses a strong understanding of sales techniques and conflict resolution, resulting in positive outcomes in challenging situations.
Overview
9
9
years of professional experience
Work History
Inside Sales Representative
AWP Safety
06.2024 - Current
Inside Sales Representative
Waste Management
08.2018 - 04.2024
- Transitioned from Customer Service role to Inside Sales team driven by proven success and strong rapport with clients.
- Multiple time Circle of excellence quarterly achiever from 2018-2024
- Honed business development skills, cultivating robust customer relationships and boosting service needs in Florida territory.
- I was able to learn different markets in a short period of time. so i could assist multiple regions.
Customer Service Representative
Waste Management
04.2017 - 08.2018
- Surpassed KPI metrics on a monthly basis.
- Consistently surpassed monthly sales goals by excelling in customer engagement.
- Earned recognition for the highest number of positive surveys in the department.
Route Manager-Sales Representative
Lamp Services Products
01.2016 - 04.2017
- Successfully managed and served a variety of key client accounts within the local hospitality sector.
- Formulated delivery pathways and arranged client drop-off appointments throughout the metropolitan region.
- Tracked merchandise and customer orders through completed inventory paperwork to maintain accurate sales metrics.
- Marketed to prospective clients to expand business.
Education
High School Diploma -
North Canyon High School
Phoenix, AZ05.2009
Skills
- Bi-lingual in English & Spanish
- Strong customer service skills
- Korn Ferry – Miller Heiman Conceptual Selling
- Salesforce
- Mas
- CRM
- GPS Tracking systems
- Microsoft Word
- Microsoft Outlook
- Microsoft Excel
- Customer service
- Data entry
Languages
Spanish
Native or Bilingual
Timeline
Inside Sales Representative
AWP Safety
06.2024 - Current
Inside Sales Representative
Waste Management
08.2018 - 04.2024
Customer Service Representative
Waste Management
04.2017 - 08.2018
Route Manager-Sales Representative
Lamp Services Products
01.2016 - 04.2017
High School Diploma -
North Canyon High School
Similar Profiles
Sylvia AguilarSylvia Aguilar
PAYROLL AND COMPLIANCE SPECIALIST at STATEWIDE TRAFFIC SAFETY & SIGNS DBA AWP SAFETYPAYROLL AND COMPLIANCE SPECIALIST at STATEWIDE TRAFFIC SAFETY & SIGNS DBA AWP SAFETY
Jason CardoneJason Cardone
Lead Protector at AWP SafetyLead Protector at AWP Safety
Veronica GoodsellVeronica Goodsell
Traffic Control Flagger at AWP SafetyTraffic Control Flagger at AWP Safety