Efrain Scott
Hayward,CA
Summary
Dynamic mental health specialist with a proven track record at Swords to Plowshares, excelling in case management and compliance reporting. Expert in client assessment and crisis intervention, successfully enhancing program outcomes through effective communication and tailored care plans. Committed to fostering supportive environments for diverse populations facing mental health challenges.
Overview
4
4
years of professional experience
Work History
Mental Health Specialist
Swords to Plowshares
San Francisco, CA
05.2025 - Current
- Provided therapeutic support to individuals with diverse mental health and emotional challenges, utilizing evidence-based interventions.
- Conducted comprehensive assessments to identify client needs and develop tailored care plans.
- Managed case files and documented progress in compliance with HIPAA standards.
- Worked collaboratively with hard-to-serve populations, including those with serious mental illness and substance use disorders.
- Engaged in outreach activities and program events, such as informational sessions and program sign-ups, to enhance community awareness and participation.
- Partnered with agencies, including VA and CalVet, to achieve program goals and improve client outcomes.
- Facilitated group activities and fostered a supportive environment for program enrollees.
- Collaborated with auditors both on-site and off-site to ensure program integrity and compliance.
Policy Analyst
Swords to Plowshares
San Francisco, CA
04.2023 - 05.2025
- Deliver comprehensive veteran culture training via the Combat to Community program to diverse audiences, enhancing understanding and support for veterans.
- Manage and ensure compliance with SAMHSA MHAT grant requirements through accurate completion of forms, data entry logs, and quarterly and annual reports.
- Provide valuable data entry and technical support to improve the effectiveness of the Veterans Support to Self-Reliance Pilot Program (V.S.S.R) providers.
Policy Program Coordinator
Swords to Plowshares
San Francisco, CA
04.2022 - 04.2023
- Researched and developed comprehensive policies to effectively communicate key reports and developments within the veteran community.
- Collaborated with cross-functional teams to enhance engagement strategies and ensure alignment with organizational goals.
- Facilitated training sessions on best practices for utilizing data to inform client interactions and improve service delivery.
Resident Service Coordinator
Abode Services
Oakland, CA
08.2021 - 04.2022
- Assist residents with the completion of annual housing recertifications and the application process for housing vouchers.
- Facilitate care programs aimed at maintaining residents' independent living status.
- Proficiently create, upload, and manage client information in the Homeless Management Information System (H.M.I.S).
- Establish and maintain comprehensive and confidential files for each client, ensuring adherence to privacy regulations.
- Provide empathetic support and resources to clients, fostering a positive and supportive environment.
Education
MSW -
California State University - East Bay
Hayward, CA01.2027
B.A - Social Work
Northwest Nazarene University
ID01.2021
Skills
- Case management
- Tracking client progress
- Client assessment
- Compliance reporting
- Effective communication
- Policy development
- Mental health screening
- Motivational interviewing
- Crisis intervention
Volunteer Experience
Swords to Plowshares, Alameda County, CA, Volunteer, Offers volunteer services to the Alameda County Veterans Treatment Court (VTC).
Military Service
- U.S Marines, 02/1999, 07/2003
- NVARNG, 08/2003, 06/2006
- U.S Marines, 04/2007, 04/2011
Languages
Spanish
Professional
Timeline
Mental Health Specialist
Swords to Plowshares
05.2025 - Current
Policy Analyst
Swords to Plowshares
04.2023 - 05.2025
Policy Program Coordinator
Swords to Plowshares
04.2022 - 04.2023
Resident Service Coordinator
Abode Services
08.2021 - 04.2022
MSW -
California State University - East Bay
B.A - Social Work
Northwest Nazarene University