Efren Mancilla

• Procured and managed inventory for various events, including sports, concerts, theater performances, and special events.
• Utilized market research and industry insights to set competitive pricing strategies, maximizing profit margins.
• Established and maintained relationships with event promoters, venues, and other ticket brokers to access exclusive ticket allocations.
• Created and maintained an organized database of ticket inventory using ticketing software and spreadsheets.
• Provided exceptional customer service by addressing inquiries, resolving ticketing issues, and ensuring seamless ticket delivery.
• Stayed current with industry trends, event announcements, and ticketing platforms to make informed purchasing decisions.
• Managed ticket sales and customer interactions through various platforms such as Ticketmaster, StubHub, and SeatGeek.

• Maintained speed of service for food orders while minimizing errors and complaints.
• Delivered correct food items to tables according to order documentation.
• Collaborated well with other food runners to deliver orders accurately.
• Cleaned and sanitized food preparation and serving areas.

Built and managed Amazon store with over 500 transactions and $70,000 in sales to date.

Achieved top-rated seller status in 6 months.

Current average of $9,500 in sales per month and 93% feedback.

Communication with customers on an ongoing basis to answer questions, resolve disputes, and provide item details.