Efstathia Dimoulakis

• Opening - closing Clinic

• Cash - credit handling

• Responsible for preparing and cleanliness of clinic

• Polished attire, friendly, customer service orientated and smiling aptitude.

• Welcoming and greeting clients in safe protocol order, escorted to lounge area, serving coffee/tea

• Filling, emailing, scanning important documents/invoices

• Managed 30 incoming calls, inquires and 5-10 emails from clients

• Accurately scheduling 3-10 appointments daily

• Conducted client consultations

• Responsible for keeping client progress history

• Up selling ZEIN OBAGI skin care products, cross referencing, cross up-selling

• Training new employee protocols, laser services and facial esthetic procedures

• Monthly stock account/orders

• Creating package offers

• Top leads and customer referral rates for INOS pure light laser hair removal services

• Micro-dermabrasion DIAMOND

• High-Frequency skin tightening skin care services

• LED light skin therapy services

• Acne laser treatment

• Capillary laser treatment

• Cryolipolysis

• Galvanic treatments

• Stretch mark - skin tightening treatments

• HIFU skin tightening

• VIVACE-RF Micro-needling

• Regulated and managed invoices for stock orders and deliveries, reporting to manager.
• Maintaining retail front of house

• Included 2 week private training with Pevonia and Carita luxury beauty brand lines
• Specific massage protocol training for 5 star luxury hotel
• Luxury personable service to clients and guests. Worked with high end luxury beauty lines and pure organic massage oils and essential oils.
• Full education on Pevonia product line ingredients (face and body either using chemical or organic line products).
• Classic full body massage, 4 different techniques
• Deep tissue full body massage 4 different techniques
• Lymphatic full body massage
• Aromatherapy
• Body wrap and body scrub procedures for hydration, slimming, exfoliation and detoxification
• Provided clients with knowledge of all cosmetic services being provided.
• Explained benefits of skin care products to clients.
• Reinforced customer selections by reviewing use and benefits of chosen products.

• Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
• Sorted and organized files, spreadsheets, and reports.
• Converted customers into regular client
• Educated clients on skin care procedures and products.
• Vastly improved appearance of client's skin through non-surgical treatments.
• Meticulously maintained spa appearance and cleanliness
• Implemented home-care instructions to client's to achieve desired skin care goals.
• Cavitation body slimming treatment
• RF skin tightening (face and body)
• EMS muscle stimulator
• High frequency facials
• Micro-dermabrasion
• Performed full body massages
• Collected, arranged, and input information into database system.
• Delivered high-quality work consistently, demonstrating strong work ethic and dedication to internship program.
• Provided project progress updates and proposed solutions to issues.
• Gained exposure to various facets in industry through job rotation opportunities that provided well-rounded experience within internship program.
• Received positive feedback from supervisors, reflecting strong commitment to personal growth and development throughout internship program.
• Participated in networking events to build valuable connections within industry for future opportunities.
• Evaluated customer needs and feedback to drive product and service improvements.
• Frequently inspected production area to verify proper equipment operation.
• Devised and implemented processes and procedures to streamline operations.