Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
LA ESPERANZA MEDICAL CENTER
Customer Service Department
Medley, Florida
02.2024 - 04.2025
Solicit new or additional services or products.
Complete contract forms, prepare change of address records, or issue service interruption orders using computers.
Resolve customer service or billing complaints by performing insurance activities.
SAFEGUARD AND ASSOCIATES
Health Insurance
Miami, FL
09.2018 - 10.2022
Ask policyholders to deliver and explain the policy, analyze the insurance program, and suggest additions or change beneficiaries.
Interview potential clients to obtain information about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
Seek new clients, and develop a clientele by networking to find new clients, and generate lists of potential clients.
Develop marketing strategies to compete with other people or companies that sell insurance.
MEMORIAL PLAN
Counselor Cemeteries Association
Miami, FL
03.2013 - 08.2018
Explain products or services, prices, and answer customer questions.
Obtain names and telephone numbers of potential clients from sources such as telephone directories, magazine response cards, and lists purchased from other organizations.
Conduct customer or market surveys in order to obtain information about potential customers.
Answer phone calls from potential clients who have solicited through advertisements.