Eglis Deivis Napoles
Dacula
Summary
Seeking a challenging position in the IT industry where I can leverage my extensive experience in software engineering, system administration, and technical support. Eager to contribute my skills and knowledge to a dynamic team, I aim to pursue continuous learning and professional development while making meaningful contributions to the organization's success.
Overview
8
8
years of professional experience
Work History
Quality Assurance Analyst
GariMark Foods
09.2024 - 03.2025
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
Computer Engineer
CMW International Airport
03.2022 - 03.2024
- Transitioned to a new role at CMW International Airport, specializing in aviation-specific systems and accounting software
- Supported passenger check-in systems utilized by airlines such as American Airlines, ensuring seamless operations and customer satisfaction
- Installed and maintained network infrastructure, contributing to efficient communication and data exchange within the airport environment
- Continued to leverage expertise in Microsoft Office tools and system administration to streamline processes and optimize productivity
Costumer Services Computers Parts Sales
Cubaware
03.2021 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology, hardware and software applications.
Computer Engineer
Camagüey Dairy Products Company
08.2017 - 03.2021
- Applied and developed skills acquired during a five-year study at Camagüey University in software engineering, systems administration, and IT support
- Enhanced proficiency in Microsoft Office tools, particularly Excel and Word, while managing user accounts, email systems, and system configurations
- Implemented and maintained SQL-based accounting and inventory systems, ensuring accurate financial tracking and inventory management
- Provided technical support for printers, including installation and maintenance, and demonstrated expertise in Windows 10 and Windows Server operating systems
Education
Bachelor of Science - Computer Engineering
Camagüey University
01.2017
Skills
- Proficient in software engineering principles and methodologies
- Advanced knowledge of SQL for database management and querying
- Experienced in system administration
- Skilled in Microsoft Office applications
- Familiarity with Windows operating systems
- Competent in printer installation, maintenance, and troubleshooting
- Strong problem-solving abilities
- Excellent communication skills
- Detail-oriented
- Adaptable and flexible
- Collaborative team player
- Dedicated to continuous learning and professional development
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Quality Assurance Analyst
GariMark Foods
09.2024 - 03.2025
Computer Engineer
CMW International Airport
03.2022 - 03.2024
Costumer Services Computers Parts Sales
Cubaware
03.2021 - 03.2022
Computer Engineer
Camagüey Dairy Products Company
08.2017 - 03.2021
Bachelor of Science - Computer Engineering
Camagüey University
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