Egor Sergienko

- Providing support for general inquiries regarding hosting, domains, and SSL certificates.

- Handling customer requests via chat, ticketing system, phone, and email.

- Advising users on how to use the control panel.

- Providing information about pricing plans and services offered.

- Troubleshooting access issues (SSH).

- Diagnosing and resolving issues with DNS, FTP and email services.

- Helping with HTTPS setup, redirects.

- Assisting with domain and subdomain setup.

- Monitoring inventory and stock levels at the restaurant

- Assessing the quality of dishes and compliance with service standards

- Responding to customer inquiries and requests

- Providing support to customers regarding online orders

- Analyzing and resolving issues on the website or mobile app

- Processing returns, cancellations, and making changes to orders

- Organizing the work of the team and delivery service

- Issuing compensations for service errors

- Staff management

- Customer service

- Restaurant operations management

- Coordination of staff and delivery service

- Quality control of products and dishes

- Financial management and reporting

- Interaction with suppliers

- Setup and administration of the work website

- Assembling components into the case

- System setup and testing

- Software configuration

- Maintenance and upgrades

- Client consulting

- Repair and diagnostics

- Consulting clients on company services

- Handling incoming and outgoing calls

- Recording and processing requests

- Resolving customer issues

- Monitoring and reporting

- Assisting the lead engineer with internet connection and setup

- Consulting clients on company services

- Handling incoming and outgoing calls

- Recording and processing requests

- Resolving customer issues

- Monitoring and reporting