Summary
Overview
Work History
Education
Skills
Timeline
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Egypt Asé

Rowlett,USA

Summary

Detail-oriented and proactive administrative professional and recent college graduate with a strong foundation in business operations, data management, and cross-functional support. Experienced in managing high-volume documentation, coordinating schedules, supporting team workflows, and delivering exceptional service in fast-paced environments. Proficient in Microsoft Office, Excel reporting, and maintaining accurate records with strict attention to confidentiality and compliance. Recognized for professionalism, strong communication skills, and the ability to prioritize competing demands efficiently. Eager to contribute organizational excellence and dependable support within the high-performance environment at Goldman Sachs.

Overview

7
7
years of professional experience

Work History

Student Document Services Representative (Intern)

Xerox
Prairie View, TX
08.2020 - 08.2025
  • Produced 25+ documents/spreadsheets/presentations monthly for internal and external use
  • Partnered with a 5-person team to improve workflow, reducing turnaround time by 15%
  • Supported day-to-day operations, prioritizing accuracy and timely delivery
  • Personalized assistance based on customers' stated needs to deliver best-in-class support.

IT Vendor (Contract)

Dallas ISD
Dallas, TX
05.2024 - 08.2024
  • Installed and maintained 40+ networking devices (routers, switches, access points) across multiple campuses
  • Resolved 10+ connectivity/bandwidth issues weekly, improving uptime and end-user experience
  • Provided daily helpdesk support to 200+ teachers, students, and staff; ensured access to instructional tech and documented tickets and resolutions; escalated complex issues appropriately
  • Documented service requests, resolutions, and system updates to maintain accurate records and support audit readiness

Brand & Marketing Representative

Genpact (Facebook Client)
Richardson, TX
05.2022 - 08.2022
  • Consistently exceeded sales goals by 10–15%; supported multi-location campaigns (12+ sites)
  • Produced weekly competitive insights into 5+ brands (pricing, positioning) to inform strategy
  • Matched customer needs to solutions; increased awareness and adoption through persuasive outreach.
  • Analyzed weekly performance metrics across 5+ brands to support strategic decision-making and campaign optimization
  • Managed high-volume client interactions while maintaining professionalism and adherence to corporate guidelines
  • Prioritized competing objectives in a fast-paced, metrics-driven environment while consistently exceeding performance targets by 10–15%

Intern ( Administrative Assistant )

City of Dallas Department of Public Works
2710 Municipal St Dallas, TX 75215 United States
05.2018 - 08.2018
  • Provided administrative support to departmental staff, assisting with document preparation, filing, and records management in accordance with municipal policies
  • Maintained organized digital and physical filing systems to ensure accurate recordkeeping and efficient retrieval of information
  • Assisted with scheduling meetings, coordinating calendars, and preparing materials for internal staff discussions
  • Assisted with drafting correspondence and formatting reports using Microsoft Office Suite

Education

BBA - Management Information Systems

Prairie View A&M University
12.2025

Skills

  • C#
  • JavaScript
  • Visual Studio
  • Excel
  • Data Flow Diagrams
  • IT Support
  • Networking
  • Troubleshooting
  • Helpdesk Support
  • Microsoft Office
  • Word
  • PowerPoint
  • Analytical
  • Adaptable
  • Customer-Focused Problem Solver
  • Time Management & Prioritization
  • Professional Written & Verbal Communication
  • Adaptability in Fast-Paced Environments
  • Calendar Systems (Outlook / Google Calendar)
  • Document Formatting & Proofreading

Timeline

IT Vendor (Contract)

Dallas ISD
05.2024 - 08.2024

Brand & Marketing Representative

Genpact (Facebook Client)
05.2022 - 08.2022

Student Document Services Representative (Intern)

Xerox
08.2020 - 08.2025

Intern ( Administrative Assistant )

City of Dallas Department of Public Works
05.2018 - 08.2018

BBA - Management Information Systems

Prairie View A&M University