Erin Harp
Security Professional
Kissimmee,Florida
Summary
Diligent and dependable Security professional with excellent communication skills and eye for detail. Currently attending Valencia College for Criminal Justice - Homeland Security A.S. to strengthen knowledge regarding the security field. Demonstrated history of ability to manage multiple tasks, priorities, problem-solving, and decision-making skills quickly and effectively. Unique prior dedication to the Walt Disney World security canine team combined with current property-wide security roles will strengthen the ability to become a well-rounded Canine Handler, in conjunction with the extensive training acquired.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Security Host/Hostess
Walt Disney World
10.2023 - Current
- Observe, react, and respond to occurrences throughout property, including visual inspections of buildings, roadways, parking lots, bags and/or packages
- Conduct inspections of guests and guest's property when entering security screening locations utilizing Evolv Technology System
- Communicate effectively with peers, communication center, and Security leadership using two-way radio and mobile phones
- Gather accurate information and document detailed reports on security incidents through the SIMS system
- Remain calm, assertive, and mindful to think critically and problem solve during stressful situations all while providing outstanding guest service
- Inspect delivery vehicles and verify identification for access of strict backstage entry barrier gates
- Responsible for assisting Security Office Coordinators (SOC) with their duties by providing breaks throughout their shift.
- Selected to be apart of the 2024 WDW Marathon Core Team for the Springtime Surprise Marathon at Hollywood Studios and Epcot
Kennel Technician
Walt Disney World Security Canine Unit
8 2021 - 10.2023
- Examined and observed canine behavior and completed examinations to identify illnesses, and injuries, and report any potential diseases or concerns to Canine Leadership
- Oversaw canines and upkeep of kennels to keep them free of contaminants and to promote optimal health, utilizing proper use of cleaning chemicals and supplies
- Minimized injury risk for canines and cast members by monitoring behaviors and following unit-specific safety guidelines
- Performed basic wound care and other medical aid to sick or injured canines.
- Built and maintained strong relationships with fellow cast members, management, and working canines
- Maintained administrative documents for K9 day to day operation utilizing multiple Microsoft programs, all while maintaining company confidentiality.
Gondola Host/Hostess
Walt Disney World
12.2019 - 08.2021
- Provided excellent Guest Service while maintaining guest and cast safety
- Executed and maintained crowd control during times with large, dense crowds of people, all while standing for multiple hours in various weather conditions
- Succeeded delicate or difficult interactions with guests, using sound judgement, and maintaining composure under pressure.
- Established professional relationship with 3rd party company to make sure transportation operated as intended
- Proactively engaged with Guests by answering questions, giving directions, and providing other information about the theme park or surrounding areas
- Operated company-issued vehicles safely inside various company locations
Kennel Specialist / Dog Trainer
Humane Society for Tacoma & Pierce County
07.2017 - 06.2018
- Maintained upkeep of individual kennels, keeping sanitary and safe environment for each animal; bathing animals when needed
- Examined animal behaviors, providing proper management or training techniques to ensure safe and successful adoption
- Employed positive reinforcement training with canines using 'clicker-training' method, toy rewards, voice rewards, and/or food rewards
- Maintained animal documentation to keep proper communication between veterinary department, kennel specialists, and potential adopters
- Feeding specific food ratios to each canine based on their dietary requirements
- Assessed animals and consulted with owners about suitability for desired use based on temperament, age, and other factors.
Education
Associate of Science - Criminal Justice - Homeland Security
Valencia College
Orlando, FL 01.2022 - Current
Dog Obedience Certification -
Animal Behavior College
Santa Clarita, CA 03.2017 - 05.2018
Skills
Dependable and Responsible
undefinedCertification
06/2021, Dog First Aid/CPR Certified
Timeline
Security Host/Hostess
Walt Disney World
10.2023 - Current
Associate of Science - Criminal Justice - Homeland Security
Valencia College
01.2022 - Current
Gondola Host/Hostess
Walt Disney World
12.2019 - 08.2021
Kennel Specialist / Dog Trainer
Humane Society for Tacoma & Pierce County
07.2017 - 06.2018
Dog Obedience Certification -
Animal Behavior College
03.2017 - 05.2018
Kennel Technician
Walt Disney World Security Canine Unit
8 2021 - 10.2023
Similar Profiles
DuWayne WhitneyDuWayne Whitney
Sales Associate, GSCC – Global Sales Call Center at Walt Disney World – Disney Vacation ClubSales Associate, GSCC – Global Sales Call Center at Walt Disney World – Disney Vacation Club
Norma Aftis-DiazNorma Aftis-Diaz
DVC Member Services Advisor at Walt Disney World/Disney Vacation ClubDVC Member Services Advisor at Walt Disney World/Disney Vacation Club
Kylee HanishKylee Hanish
Customer Experience and Retail Manager at Walt Disney World Parks & Resorts Disney SpringsCustomer Experience and Retail Manager at Walt Disney World Parks & Resorts Disney Springs
NICOLE JOHNSTONNICOLE JOHNSTON
Cast Member at Disney College Program Intern, Walt Disney WorldCast Member at Disney College Program Intern, Walt Disney World
Michael WhitakerMichael Whitaker
Stocker at WalmartStocker at Walmart