Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Jose Carlos Rivera Torres

Orlando,FL

Summary

Vigilant Security Host known for maintaining safety and security with high productivity and efficient task completion. Possess specialized skills in surveillance monitoring and emergency response coordination Excel in communication, problem-solving, and teamwork, ensuring optimal security operations in fast-paced environments. Experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Security Host/Hostess

The Walt Disney Company
Lake Buena Vista, United States
09.2022 - Current
  • Respond to incidents and assist guests and cast members during safety and emergency situations.
  • Use radio, telecommunication, and computer technology.
  • Monitored surveillance cameras to detect suspicious activity.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Prolonged standing to perform and maintain crowd control during peak operational hours in outdoor settings, during different weather conditions.
  • Detected and reported unauthorized personnel and activities.
  • Responded to emergency situations quickly and calmly.
  • Enforced safety regulations to prevent accidents or injuries.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Implemented safety protocols during emergencies or drills.
  • Inspected premises regularly for signs of intrusions or damage.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Performed regular patrols of assigned areas on foot or vehicle.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Salary: $21.00 USD per hour.

Armored Service Technician - Messenger

Loomis Co.
Orlando, FL
06.2018 - 08.2022
  • Load/unload vehicle cargo, including multiple bags and boxes of coins.
  • Provided training sessions for new employees regarding safe operation of armored service equipment.
  • Picked up and delivered many orders daily.
  • Checked vehicular fluid levels and topped off fluids when necessary.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Loaded and balanced ATM machines along route.
  • Coordinated with suppliers for the delivery of money.
  • Maintained daily logs of assigned routes and stops.
  • Verified paperwork for accuracy prior to loading and unloading.
  • Drove and navigated armored truck and made numerous weekday stops to service banks and customers.
  • Ensured that all deliveries were made in accordance with company policies and procedures.
  • Operated two-way radio equipment for communication purposes.
  • Delivered cash and coins to banks and customers to facilitate timely financial transactions.
  • Maintained high levels of alertness throughout shifts.
  • Loaded and unloaded armored vehicles with cash, valuables, and other items in a secure manner.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Salary: $19.00 USD per hour.

Asset Protection Assoc

Walmart
Kissimmee, FL
08.2017 - 03.2018
  • Maintained detailed logs of all security-related incidents and actions taken to resolve them.
  • Provided exceptional customer service while maintaining a focus on loss prevention.
  • Reported any suspicious activities immediately upon discovery.
  • Identified shoplifters and apprehended perpetrators according to company policies.
  • Coordinated with store management to address and resolve security issues.
  • Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
  • Assisted customers with product information and inquiries.
  • Responded to alarms and emergency situations, following protocol to safeguard assets.
  • Detained shoplifters and contacted local law enforcement for immediate assistance.
  • Identified potential shoplifters and alerted management.
  • Advised management on security vulnerabilities and recommended improvements.
  • Maintained safety and security of premises, visitors and employees.
  • Conducted regular audits of physical inventory to ensure accuracy and prevent loss.
  • Participated in team meetings to discuss loss prevention strategies and results.
  • Developed and implemented loss prevention strategies to minimize risks associated with asset theft.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Salary: $10.50 USD per hour.

Education

Associate of Applied Science - Business Administration

Universidad Interamericana De Puerto Rico
Mercedita, Puerto Rico, United States
06-2021

High School Diploma -

Josefa Del Rio Guerrero
Morovis, Puerto Rico
05.2013

Skills

  • Public safety awareness
  • Emergency response coordination
  • Patrol procedures
  • Incident reporting
  • Security systems operation
  • CCTV monitoring
  • First aid administration
  • Vigilant surveillance
  • Visitor screening
  • Security operations
  • X-ray machine operation
  • Building patrol
  • Crowd control
  • Guard post rotation
  • Verbal and written communication
  • Bagging inspection
  • ID verification
  • De-escalation techniques

Languages

Spanish
Native/ Bilingual
English
Limited

References

References available upon request.

Timeline

Security Host/Hostess

The Walt Disney Company
09.2022 - Current

Armored Service Technician - Messenger

Loomis Co.
06.2018 - 08.2022

Asset Protection Assoc

Walmart
08.2017 - 03.2018

Associate of Applied Science - Business Administration

Universidad Interamericana De Puerto Rico

High School Diploma -

Josefa Del Rio Guerrero

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Jose Carlos Rivera Torres