EHSAN HAIDARI
Ashburn,VA
Summary
Dynamic multilingual professional with over ten years of experience in client services, sales, and interpretation. Adept at fostering strong relationships with diverse audiences and stakeholders. Proven ability to navigate complex communication challenges and deliver tailored solutions that enhance client satisfaction and drive business growth. Committed to leveraging language skills and cultural insights to bridge gaps and facilitate seamless interactions in multicultural environments. Results-oriented approach ensures achievement of organizational goals while maintaining a high standard of service excellence.
Overview
19
19
years of professional experience
Work History
Brand, sales associate
Banana Republic
Tysons Corner
12.2021 - Current
- Take inspiration from credible and relevant fashion references, including current style icons and influencers, and translate that inspiration into action by solving clients styling needs.
- Delivered exceptional customer service, resolving inquiries and enhancing shopper satisfaction.
Interpreter
CyraCom
06.2023 - 09.2025
- Guided individuals with limited English skills in understanding and utilizing essential services for health, banking, insurance, government support, and legal matters.
- Remote
- Facilitated clear communication between healthcare providers and patients in diverse medical settings.
- Aided law enforcement investigations through accurate interpretation of witness statements or suspect interviews in multiple languages.
Interpreter
Ad-Astra
12.2022 - 04.2023
- Providing comfort and familiarity to those from other countries who have a little to no understanding of the native language.
- Developed and maintained strong relationships with clients to enhance service delivery.
Bank teller
Wells Fargo bank, N.A
Jacksonville, FL
02.2018 - 02.2020
- Engaged with clients to identify financial concerns and provided tailored resolutions to enhance satisfaction.
- Maintained cash drawer integrity, balancing funds at the end of each shift.
- Educated customers on banking products, enhancing their financial literacy and engagement.
- Collaborated with team members to streamline operational processes, improving service delivery.
- Implemented best practices for compliance with banking regulations and security protocols.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Sales Clerk
Walgreens
Jacksonville, FL
07.2017 - 01.2018
- Providing exceptional customer service.
- Processed transactions efficiently, maintaining accuracy in cash handling and register operations.
- Helped customers complete purchases, locate items, and join reward programs.
Lead Bank Teller
New Kabul Bank
02.2007 - 03.2011
- Managed bank teller operations on a daily basis to maintain compliance with established policies and regulations.
- Trained and mentored new tellers on customer service best practices and operational procedures.
- Managed cash flow, optimizing drawer balance accuracy through effective reconciliation processes.
- Implemented process improvements, enhancing transaction efficiency and reducing wait times for customers.
Education
Bachelor of Science -
Azad Khan
Kabul, Afghanistan04-2006
High School Diploma -
Azad Khan
Kabul, Afghanistan04-2006
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Exceptional customer service
- Relationship building
- Cash handling
- Stocking and receiving
- Sales strategies
- Retail store operations
- Inventory control
- Policy and procedure adherence
LANGUAGES
Dari (Native)
Farsi (Native)
English (Fluent)
Spanish (Basic)
Timeline
Interpreter
CyraCom
06.2023 - 09.2025
Interpreter
Ad-Astra
12.2022 - 04.2023
Brand, sales associate
Banana Republic
12.2021 - Current
Bank teller
Wells Fargo bank, N.A
02.2018 - 02.2020
Sales Clerk
Walgreens
07.2017 - 01.2018
Lead Bank Teller
New Kabul Bank
02.2007 - 03.2011
Bachelor of Science -
Azad Khan
High School Diploma -
Azad Khan