Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
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1
Certification
Work History
Packing Manager & Outfitter Support
Bob Marshall Wilderness Outfitters
Charlo , Montana
06 2010 - 10 2022
Managed office through answering phones, filing, faxing, organization, mail and computer correspondence.
Created and updated pamphlets, brochures, website and Facebook page.
Performed duties and responsibilities with limited to no supervision.
Trained new employees on proper techniques of preparing meals, supplies, and packing.
Measured and weighed food items to comply with portion requirements.
Monitored supplies inventory levels and ordered additional items when necessary.
Organized gear for each excursion according to the specifics of each trip.
Managed multiple projects simultaneously while ensuring that all deadlines were met.
Displayed strong problem-solving skills when dealing with challenging situations that arose during trips.
Bartender
Tiny's Tavern
Charlo MT , MT
04 2015 - 08 2017
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Served high customer volumes during special events, nights, and weekends.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bartender/Cook/DJ
Branding Iron Bar & Grill
Charlo MT , MT
01 2013 - 03 2016
Assisted in the control of inventory and weekly supply order
Cooked dishes followed by timely serving
Showed competency in accruing customers, leading to repeat business and referrals.
Sustained cleanliness within the establishment and outside.
Maintained knowledge of alcoholic and non-alcoholic beverages in order to accurately bartend.
Processed payments accurately and efficiently with POS system.
Performed opening and closing duties including restocking supplies.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Adhered to state regulations regarding serving alcohol responsibly.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Skills
Computer Skills
Organizational Skills
Multitasking
Problem Resolution
First Aid/CPR
Customer Service
Flexible and Adaptable
Medical Terminology
Small Group Instruction
Automated External Defibrillator
Operations Management
Marketing
Time Management
Verbal and written communication
Staff Management
Schedule Preparation
Certification
Certified Basic Life Support/HeartSaver CPR, AED & FIRST AID Instructor, American Heart Association - March 2022 to present
Timeline
Packing Manager & Outfitter Support
Bob Marshall Wilderness Outfitters
06 2010 - 10 2022
Bartender
Tiny's Tavern
04 2015 - 08 2017
Bartender/Cook/DJ
Branding Iron Bar & Grill
01 2013 - 03 2016
Certified Basic Life Support/HeartSaver CPR, AED & FIRST AID Instructor, American Heart Association - March 2022 to present