Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eileen Aguado

Toms River

Summary

Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental chairside assisting, and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.

Overview

4
4
years of professional experience

Work History

Dental Assistant

Center for Dental Arts
07.2024 - Current
  • Assisted the dentist in performing procedures such as crown preparations, root canals, extractions, and fillings, ensuring patient comfort and procedure efficiency
  • Took accurate dental impressions for crowns, ensuring high-quality results for lab fabrication
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for the next patient and maintain health and safety practices
  • Managed sterilization of instruments and ensured compliance with OSHA and infection control protocols
  • Set up treatment rooms with necessary tools, materials and equipment for various procedures, streamlining workflow
  • Worked alongside the dentist providing instruments and suctioning for both routine and specialty procedures, always working proactively to anticipate needs
  • Educated patients on post-operative care and oral hygiene to promote healing and long-term dental health

Dental Receptionist

Center for Dental Arts
07.2024 - Current
  • Submitted and tracked preauthorizations for dental procedures, including root canals and crowns, ensuring timely insurance approvals
  • Managed a high volume of inbound and outbound calls to schedule appointments, confirm patient information, and address inquiries
  • Utilized Dentrix software to manage patient records, verify insurance coverage, and schedule appointments accordingly
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Supported dentist in maintaining accurate documentation of treatment plans for better continuity of care between visits
  • Obtained payments from patients and scanned identification and insurance cards

Temporary Dental Receptionist

Twenty First Century Dental
01.2021 - 01.2022
  • Responded to incoming calls, effectively directing messages and calls to the appropriate recipients
  • Coordinated and verified patient appointments, managing a meticulously organized calendar to accommodate multiple doctor's schedules
  • Conducted follow-ups on cancellations and no-shows
  • Welcomed and registered patients, providing assistance in completing information forms
  • Prepared and organized patient charts, ensuring accuracy and completeness
  • Managed patient records in Dentrix, adhering to privacy regulations
  • Upheld a professional and orderly reception area

Education

Ocean County College
Toms River, NJ

Skills

  • Bilingual in Spanish & English, Read, Write & Speak
  • Experienced with Microsoft Office Suites, Dental software Dentrix
  • Time management and Problem-solving skills
  • Team leadership skills
  • Phone and email etiquette
  • Strong communication and Organizational skills

Timeline

Dental Assistant

Center for Dental Arts
07.2024 - Current

Dental Receptionist

Center for Dental Arts
07.2024 - Current

Temporary Dental Receptionist

Twenty First Century Dental
01.2021 - 01.2022

Ocean County College

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Eileen Aguado