Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
Generic

Eileen Bradley

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

23
23
years of professional experience

Work History

Foundever

Medtronic
09.2024 - Current
  • Technical support on emergency line night shifts

Order and billing support

Ingram Micro
08.2023 - 09.2024

Completing orders after discussing best product solutions with the clients in my portfolio and supporting the accounts receivable process

Warranty contract support

Alorica
04.2022 - 08.2023

Providing the technical support, making engineer appointments and sending out parts, based on the support level listed in the warranty contract

Operations Coordinator

IBM
08.2021 - 04.2022

Making engineer appointments and sending parts based on service level in warranty contract, and providing service on the emergency line in the weekends and evenings.

Customer Advocate/Coach

Telus
07.2020 - 08.2021

Technical support via email and phone. Grew to coaching colleagues on their soft skills and solution oriented skills via one on one sessions, in collaboration with the QA department.

Credit and Risk Manager

Heineken
08.2019 - 07.2020
  • Responsible for assessing credit risk, releasing orders, reconciliations, allocations, collections, collections and customer relations.

Temporary projects Credit and Risk management

Outsourcing
06.2012 - 08.2019
  • Citibank Fraud prevention, Risk Management, Credit Control
  • Euroccor Collections, Credit Control, Payment Plan Adherence.
  • National Pen Collections, Accounts Receivable, Risk Assessment, Credit Control
  • PayPal February Fraud Prevention, Risk Management, consulting with the collections department.
  • Philips October Accounts Payable, Vendor Queries, Trouble Shooting
  • Linde Global Services Order to Cash, Credit Control, Accounts Receivable
  • Hiscox Credit controller, main task correcting mistakes from the past 7 years for auditing

Start People
03.2009 - 05.2012
  • HR administration, recruitment and payroll

Financial Advisor

Rabobank Netherlands
04.2007 - 03.2009
  • Front office and managing the side office.

Customer Service Agent

ABN Amro Netherlands
04.2006 - 03.2007
  • Consumer Accounts department, current and savings accounts, loans, and assessing insurance and mortgage needs for leads

Bullseye
06.2003 - 04.2006
  • Job hunting and CV matching

Education

Bachelor Course - HR Management

Windesheim
06.2012

WFT - undefined

03.2007

Training - Financial Services and Communication

06.2006

CVO - secretarial/administration

06.2003

High School - undefined

Canisius College Mater Dei
06.1998

Skills

  • Experienced with SAP, Salesforce, and Oracle systems
  • Experienced with MS Office
  • Very experienced with Excel

ADDITIONAL INFORMATION

Languages: English native, Dutch native

Timeline

Foundever

Medtronic
09.2024 - Current

Order and billing support

Ingram Micro
08.2023 - 09.2024

Warranty contract support

Alorica
04.2022 - 08.2023

Operations Coordinator

IBM
08.2021 - 04.2022

Customer Advocate/Coach

Telus
07.2020 - 08.2021

Credit and Risk Manager

Heineken
08.2019 - 07.2020

Temporary projects Credit and Risk management

Outsourcing
06.2012 - 08.2019

Start People
03.2009 - 05.2012

Financial Advisor

Rabobank Netherlands
04.2007 - 03.2009

Customer Service Agent

ABN Amro Netherlands
04.2006 - 03.2007

Bullseye
06.2003 - 04.2006

WFT - undefined

Training - Financial Services and Communication

CVO - secretarial/administration

High School - undefined

Canisius College Mater Dei

Bachelor Course - HR Management

Windesheim
Eileen Bradley