Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eileen Corvera

Houston,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Insurance Agent

Farmers Insurance Agency
01.2024 - 10.2024
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.

Call Agent

Eyeforce
08.2023 - 01.2024
  • Built strong customer relationships with empathetic communication and active listening skills.
  • Maintained accurate records of customer interactions, ensuring data integrity for future reference or analysis purposes.
  • Balanced high call volume while maintaining composure under pressure, resulting in satisfied customers and positive feedback ratings.


Customer Service Representative

Food Town Grocery Stores
08.2021 - 08.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Responded to customer requests for products, services, and company information.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Retail Asocciate

JCPenney
11.2020 - 08.2021

-

  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Education

High School Diploma -

Mayde Creek High School
Houston, TX
05.2022

Skills

  • Good work ethic
  • Bilingual
  • 4 years of customer service experience
  • Good team working skills
  • Great communication skills
  • Computer skills

Languages

Spanish
Full Professional

Timeline

Insurance Agent

Farmers Insurance Agency
01.2024 - 10.2024

Call Agent

Eyeforce
08.2023 - 01.2024

Customer Service Representative

Food Town Grocery Stores
08.2021 - 08.2023

Retail Asocciate

JCPenney
11.2020 - 08.2021

High School Diploma -

Mayde Creek High School
Eileen Corvera