STEVE SALAZAR
Experienced Insurance Professional
Cheyenne,WY
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
A motivated leader with a proven ability to develop business visions and opportunities into results through effective leadership, communication and collaboration. Dedicated to maintaining a positive long-standing reputation base on high-quality service and uncompromising ethics.
Work History
Insurance Agent
Farmers Insurance Agency
Cheyenne, WY
06.2017 - Current
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements.
- Pursued new clients through various marketing strategies to grow existing portfolio of policyholders.
- Stayed abreast of industry changes to amend insurance programs for existing and prospective clients.
- Developed appropriate quotes based on risk information.
- Sought out new clients and developed clientele by networking to find new customers.
- Contacted underwriters and submitted forms to obtain binder coverage.
- Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
Business Development Director
Blue Federal Credit Union
Cheyenne, WY
10.2015 - 02.2017
- Led a team of talented Business Development professionals to create relationships with partner businesses and all other groups or areas listed in the Credit Union's Field of Membership (FOM) to increase member growth.
- Educated groups on the benefits of credit union membership, marketing promotions, and financial products and services through presentations and discussion.
- Provided Financial Literacy training seminars, organized business meet-ups and networking opportunities.
- Managed growth into new markets through partnerships and expansion of branch network.
- Coached staff to increase presence in three markets within the Front Range (CO/WY).
- Defined growth metrics in tandem with Credit Unions strategic initiatives.
- Created tracking resources to monitor growth and sales pipeline.
- Developed growth plans by identifying key clients, key targets and priority service lines.
- Consulted with marketing to create campaign deliverables to reach defined goals and ROI.
VP of Marketing
Blue Federal Credit Union
Cheyenne, WY
01.2013 - 10.2015
- Developed and implemented marketing plans to build brand awareness and differentiate core products and services across print and digital channels.
- Created innovative, data-driven campaigns, events, product positioning decisions as well as measuring the performance and ROI.
- Responsible for directing the workflow, project accountability, and prioritization of all marketing communications through effective management and mentoring of direct reports.
- Led merger-related communications, manage brand initiatives, digital media, and PR efforts.
- Spearheaded and developed of two organizational brand enhancements with cultural impacts.
- Led team to create award-winning campaigns with community-minded results.
- Initiated digital marketing processes increasing SEO and SEM results.
- Planned and coordinated marketing events, programs, conferences and speaking engagements.
- Led design and project teams with big-picture view of business and client requirements.
- Created internal communication processes ensuring staff commitment to marketing campaigns and access to asset resources.
Chief Communication Officer
Warren Federal Credit Union
Cheyenne, WY
12.2006 - 12.2012
- Managed all aspects of Warren Federal Credit Union's communications departments (Information Technology, Marketing/Business Development, Product Development, and Training).
- Led multi-level team responsible for data processing & back office operations, delivery channels, programs and services.
- Introduced Project Management Process (PMP) disciplines and philosophies in conjunction with strategic planning.
- Championed a variety of initiatives which required collaboration and teamwork across multiple lines of external business and internal departments that resulted in increased revenue or reduced operating expenses.
- Led the credit union through a core conversion selection process.
- Created a team to create communications to staff and membership.
- Recommended and implemented new core and online product lines to the credit union.
- Managed and revamped the credit union website improving functionality and member experience.
- Enhanced IT infrastructure by leading a team to implement virtualization improved network infrastructure and VOIP Phone system upgrades.
- Performed crisis management and preemptive planning for department.
Education
Bachelor of Science - Business Management
05.2014
Financial Representative - Series 6 And 63
10.2017
Insurance License - Property And Casualty, Life And Health
06.2017
Skills
- Business Development Change Management
- System Administration Strategic/Tactical Planning
- Project Management Vendor Partnerships
- Cross-selling and upselling
- Relationship building
- Customer service
- Computer skills
- Team management
- Marketing campaign management
- Project Management
- Event planning and execution
- Project coordination
- Good work ethic
- Property insurance
- Life insurance
- Business planning
Affiliations
Comea Shelter - Board Member (2023)
KIwanis - Member (2017)
Cheyenne Chamber of Commerce - Member (2017)
Cheyenne Frontier Days PR Committee - Member (2012-Current)
Blue Federal Credit Union Foundation - Chairman (2012-17)
Southwest Cuna Management School - Marketing Chair (2014-16)
West Edge Committee - Ops Chair (2016-Current)
Cheyenne Depot Committee - Ops Chair (2003-13)
TriCue Technology CUSO – Board Chair (2011-13)
Cheyenne Little League Baseball - Finance Committee (2015-15)
Fort Collins Chamber Grow Campaign - Volunteer (2016)
Cheyenne Chamber Bootification Ball - Development Committee (2003) Leadership Cheyenne Graduate (2003)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Insurance Agent - Farmers Insurance Agency
06.2017 - Current
Business Development Director - Blue Federal Credit Union
10.2015 - 02.2017
VP of Marketing - Blue Federal Credit Union
01.2013 - 10.2015
Chief Communication Officer - Warren Federal Credit Union
12.2006 - 12.2012
University of Phoenix - Bachelor of Science, Business Management
Finra - Financial Representative, Series 6 And 63
Insurance Professional - Insurance License, Property And Casualty, Life And Health