Eileen Duffy
Peru,IN
Summary
Experienced cashier with a strong background in cash handling, payment processing, EBT transactions, and coupon validation. Known for accurate register operation, friendly customer service, and dependable store compliance.
Overview
23
23
years of professional experience
Work History
Cashier
Kroger
Kokomo, Indiana
07.2008 - 06.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated Kroger checkout register for cash, card, coupon, and EBT transactions.
- Scanned groceries and bagged items according to Kroger front-end service standards.
- Greeted shoppers and provided assistance with pricing, promotions, and store policies to enhance customer experience.
- Verified digital coupons and loyalty discounts during checkout to ensure accurate transaction processing.
- Maintained clean checkout lane, stocked bags, and organized impulse merchandise.
- Assisted self-checkout customers with scanning errors and payment issues to facilitate efficient transactions.
Shift Assistant
White Castle
Kokomo, Indiana
03.2000 - 08.2005
- Supported White Castle shift operations and coordinated crew task assignments
- Facilitated customer orders at counter and drive-thru to enhance service efficiency
- Resolved customer complaints promptly while upholding professionalism and ensuring customer satisfaction.
- Monitored food safety standards and enforced sanitation procedures throughout shifts
- Supervised cash handling and balanced register activities during busy periods
- Addressed crew concerns to foster positive work environment and ensure effective communication across shifts
- Stocked kitchen supplies to ensure availability for staff and restocked ingredients for continuous kitchen service
- Monitored security cameras for suspicious activity or theft prevention purposes.
- Maintained cleanliness of work area by sweeping floors, dusting surfaces.
Education
High School Diploma -
West Philadelphia H S
Philadelphia, PASkills
- Register operation
- Point of sale operation
- Payment handling
- EBT transactions
- Coupon validation
- Self-checkout support
- Cash management
- Store compliance
- Attention to detail
- Self-checkout support
- Dependability and reliability
- Customer service
Timeline
Cashier
Kroger
07.2008 - 06.2023
Shift Assistant
White Castle
03.2000 - 08.2005
High School Diploma -
West Philadelphia H S