Eileen Young
Instructor
Philadelphia,PA
Summary
Allied Health educator with solid expertise in instructional methodologies and curriculum development. Strong focus on team collaboration and adaptability to meet evolving educational needs. Skilled in clinical practice, patient care, and technology integration within learning environments. Known for fostering engaging and results-driven learning atmosphere.
Overview
25
25
years of professional experience
2
2
Certification
Work History
Healthcare Program Manager
OIC Philadelphia
05.2024 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
Allied Health Adjunct
Delaware Technical Community College
02.2015 - 05.2024
- Coordinated guest lectures from industry professionals to expose students to real-world applications of their studies.
- Assessed student performance regularly through assignments and exams, providing timely feedback for improvement.
- Contributed to curriculum development initiatives by reviewing current course materials and suggesting improvements based on industry standards.
Assistant Center Manager
CSL Plasma
07.2023 - 04.2024
- Billing, Reimbursement
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
- Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations.
- Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
Medical Billing and Coding Instructor
Mercer County Community College
04.2018 - 06.2020
- Promoted an inclusive learning environment where diverse perspectives were valued and encouraged open discussion among students.
- Managed classroom effectively, addressing any behavioral issues promptly while maintaining focus on academic goals.
Medical Office Specialist
G.E.T Home Health Care
05.2018 - 12.2020
- Prepare office documents
- A/R
- HH Billing & Coding
Reimbursement Specialist
Beebe Hospital
01.2018 - 12.2019
Allied Health Adjunct
Esperanza College of Eastern University
07.2015 - 12.2018
Allied Health Adjunct
Lincoln Technical Institute
06.2007 - 12.2014
Allied Health Adjunct
DPT Business School
05.2010 - 12.2011
Allied Health Adjunct
Star Technical Institute
02.2006 - 05.2010
Allied Health Adjunct
Cittone Institute
10.2004 - 12.2006
Allied Health Adjunct
Harrison Career Institute
03.2002 - 10.2004
Allied Health Adjunct
Craft Institute
10.1998 - 12.1999
Pharmaceutical Benefit Manager
Express Scripts
01.1991 - 12.1993
- Monitoring and reporting of individual Provider Service Representative’s production
- Ensure all provider inquiries, payments, complaints/appeals, billing, are resolved and updated
- Extensive knowledge of Medicare regulations per CMS’s guidelines and provider reimbursement systems
Medical Assistant/ Office Mgr.
Dr. Paul J. Shapiro; Podiatry
01.1980 - 12.1985
Education
A.A. - Early Childhood Education
Harcum College
01.1996
B.A. - Liberal Arts
Wilmington University
01.2020
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
Credentials
- CBCS
- CMAA
- CEHR
Certification
- Basic Life Support Certification (BLS)
- Certified Billing and Coding Specialist (CBCS) - National Healthcareer Association.
- Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Timeline
Healthcare Program Manager
OIC Philadelphia
05.2024 - Current
Assistant Center Manager
CSL Plasma
07.2023 - 04.2024
Medical Office Specialist
G.E.T Home Health Care
05.2018 - 12.2020
Medical Billing and Coding Instructor
Mercer County Community College
04.2018 - 06.2020
Reimbursement Specialist
Beebe Hospital
01.2018 - 12.2019
Allied Health Adjunct
Esperanza College of Eastern University
07.2015 - 12.2018
Allied Health Adjunct
Delaware Technical Community College
02.2015 - 05.2024
Allied Health Adjunct
DPT Business School
05.2010 - 12.2011
Allied Health Adjunct
Lincoln Technical Institute
06.2007 - 12.2014
Allied Health Adjunct
Star Technical Institute
02.2006 - 05.2010
Allied Health Adjunct
Cittone Institute
10.2004 - 12.2006
Allied Health Adjunct
Harrison Career Institute
03.2002 - 10.2004
Allied Health Adjunct
Craft Institute
10.1998 - 12.1999
Pharmaceutical Benefit Manager
Express Scripts
01.1991 - 12.1993
Medical Assistant/ Office Mgr.
Dr. Paul J. Shapiro; Podiatry
01.1980 - 12.1985
B.A. - Liberal Arts
Wilmington University
A.A. - Early Childhood Education
Harcum College
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