Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
TOOLS & TECHNOLOGY
Generic
EILEEN GUEVARA
Open To Work

EILEEN GUEVARA

Charlottesville,VA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Inventory & Operations SpecialistLearning and Development SpecialistTechnical WriterKnowledge Management SpecialistCustomer Success Specialist

Work Type

Full TimePart TimeContract WorkGig WorkConsultingSeasonal WorkVolunteer

Location Preference

On-SiteRemoteHybrid
Location: Charlottesville, VA, US
Open to relocation: No

Salary Range

60000/yr - 200000/yr

Important To Me

Healthcare benefitsWork from home optionPaid sick leave401k matchCareer advancementPaid time offCompany CultureWork-life balance

Summary

Bilingual knowledge management expert with several years designing and delivering learning experiences for diverse audiences including in customer education training and healthcare-related settings. Skilled in breaking down complex topics by creating accessible, plain-language content, managing digital learning platforms, and documenting processes that people use. Brings a unique combination of instructional design expertise, operations experience, content development, and knowledge management to support workforce learning at scale.

Overview

11
11
years of professional experience
1
1
Certification

Work History

EdTech Content Creator & Community Manager

Teach with ND
01.2022 - Current
  • Develop microlearning-style blog content, email sequences, and community resources for a niche audience of neurodivergent educators
  • Build and manage Facebook and Skool community platforms, including onboarding flows, content organization, and member communications, contacts, and funnels
  • Developed engaging educational content for diverse audiences across multiple platforms.
  • Collaborated with educators to align content with curriculum standards and learning objectives.
  • Utilize GoHigh Level (GHL) to manage CRM
  • Create SEO-optimized content with a focus on readability and audience accessibility
  • Produce lead magnet materials and opt-in copy tailored to specific learner pain points

Inventory & Operations Specialist

UVA Student Health & Wellness
01.2024 - 01.2026
  • Maintained accurate inventory records within a healthcare environment, prioritizing compliance and data integrity
  • Collaborated cross-functionally with clinical and administrative teams to document processes and resolve workflow gaps
  • Generated reports and tracked data to support operational decision-making
  • Developed training materials to enhance staff understanding of health services and operations.
  • Monitored inventory levels and ordered supplies to maintain operational efficiency in health services.
  • Implemented process improvements that streamlined administrative tasks, reducing wait times for medical staff.
  • Analyzed feedback from nursing staff and faculty, to inform adjustments in service offerings, enhancing overall satisfaction.

Learning and Development Specialist

Albemarle County Public Schools
01.2015 - 01.2023
  • Designed and implemented training programs to enhance employee skills and knowledge.
  • Evaluated training effectiveness through feedback surveys and assessment tools.
  • Facilitated workshops and seminars to promote continuous professional development.
  • Collaborated with subject matter experts to create engaging learning materials.
  • Conducted needs assessments to identify skill gaps and training opportunities.
  • Facilitated group activities to promote collaboration and teamwork among students.
  • Coordinated professional development workshops focusing on innovative instructional methods.
  • Mentored junior staff in best practices for training delivery and program evaluation.

Bilingual Virtual Assistant

BELAY
01.2024 - 2024
  • Provided temporary bilingual (English/Spanish) remote support with emphasis on clear, accurate written communication
  • Created and maintained process documentation and client-facing written materials
  • Managed asynchronous workflows and cross-functional communication using Slack
  • Coordinated project timelines and deliverables, ensuring adherence to deadlines.

Education

B.A. - Psychology, French

University of Virginia

Master of Music - Oboe Performance

University of New Mexico

Skills

  • Learning Content Development
  • LMS Administration
  • Knowledge Base Management
  • Technical & Process Writing
  • Adult Learning Principles
  • Bilingual Communication (English/Spanish, Fully Fluent)
  • Microsoft Office Suite
  • Content Governance
  • Data Tracking & Reporting
  • CRM management
  • SEO strategy
  • Onboarding programs

Accomplishments

  • Documented and resolved nursing staff order difficulties which led to 50% increased time efficiency.
  • Ordered critical supplies during manager's leave of absence, protecting patient health and abiding by regulations.
  • Collaborated with team of four in the development of reliable inventory tracking systems.

Certification

  • Commonwealth of Virginia Postgraduate Professional License - 2019-2029
  • sololearn Tech for Everyone certificate - 2023

Languages

English (Native)
Spanish (Fully Fluent)

Interests

  • Advocacy Campaigns
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Design and Build Websites
  • Participating in cultural exchange programs and homestays
  • Music
  • Dance
  • Blogging

Timeline

Inventory & Operations Specialist

UVA Student Health & Wellness
01.2024 - 01.2026

Bilingual Virtual Assistant

BELAY
01.2024 - 2024

EdTech Content Creator & Community Manager

Teach with ND
01.2022 - Current

Learning and Development Specialist

Albemarle County Public Schools
01.2015 - 01.2023

Master of Music - Oboe Performance

University of New Mexico

B.A. - Psychology, French

University of Virginia

TOOLS & TECHNOLOGY

  • Google Classroom
  • Seesaw
  • GoHighLevel (CRM)
  • Salesforce (familiar)
  • Microsoft Office Suite
  • SharePoint
  • Google Workspace
  • Canva
  • Skool Community Platform
  • Articulate Rise (familiar, actively developing)
  • Workday
  • Slack

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