Eileen Horohoe
Rochester,NY
Summary
I would like my next job to be a departure from my past. I'm looking to be inspired to take skills to the next level and explore areas of interest. I hope the people I work with can serve as mentors. I am primarily interested in psychology and animal care, but I am willing to consider other fields. The strengths I can bring to the job would be my attention to detail, sharp focus, energy, stamina, and eager desire to learn and grow as much as possible. If you are willing to train I want to work with you!
Overview
13
13
years of professional experience
Work History
Delivery Driver
FPD LLC/ Proper Delivery LLC/ JA Management LLC
01.2021 - Current
- Delivered Amazon packages to houses, apartment complexes, lockers, and business offices.
- Loaded cargo van.
- Provided a positive customer experience by following written directions, being timely and pleasant to interact with.
- Managed customer inquiries and complaints in a polite and professional manner.
- Operated vehicle safely with no traffic violations.
- Used GPS technology to make deliveries in a wide variety of settings.
- Troubleshooted issues that arouse, such as problems with the equipment (phones and vehicle).
Product Selector
Wegmans Food Markets, Inc
05.2018 - 12.2020
- Pulled orders quickly and accurately to maintain demanding productivity goals.
- Operated an electric pallet jack to build a pallet of boxes of different sizes for shipment to stores.
- Moved merchandise around warehouse and documented such moves.
- Moved pallets ready for shipping into trucks.
Dishwasher
All Occasions Catering
05.2012 - 07.2012
- Kept kitchen areas and all utensils and tools clean.
- Followed food safety standards.
- Assisted with kitchen prep
Sales Associate
Macy's
07.2011 - 09.2011
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Psychology
05-2018
- magna cum laude graduate
- took Psychophysiology Lab course where we designed our own scientific experiment and wrote unpublished scholarly article
Associate of Arts - Liberal Arts
12-2015
- 3.97 GPA
High School Diploma -
06-2011
Skills
- Customer Service
- Attention to Detail
- Dependable and reliable
- Problem-Solving
- Safe Driving
- Map reading and navigation skills
- Heavy Lifting
Accomplishments
Won three awards for my work at Amazon
Frontrunner Award November 2023 & June 2024 for DR02 Gates station
Driver of the Month Award July 2022 for DRO1 Henrietta station
Timeline
Delivery Driver - FPD LLC/ Proper Delivery LLC/ JA Management LLC
01.2021 - Current
Product Selector - Wegmans Food Markets, Inc
05.2018 - 12.2020
Dishwasher - All Occasions Catering
05.2012 - 07.2012
Sales Associate - Macy's
07.2011 - 09.2011
St. John Fisher College - Bachelor of Science, Psychology
Monroe Community College - Associate of Arts, Liberal Arts
Brighton High School - High School Diploma,
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