Dedicated and energetic worker with achievements in customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include multitasking, critical thinking, and time management. I am also OSHA safety certified and Basic Life Support (BLS) and Automated External Defibrillators (AED) certified.
Work History
Medical Assistant
4 Years 3 Months
NMCI Medical Clinic Inc. | 04.2022 - 07.2026
Checking patient in and out of office
Blood pressure and temperature reading
New patient Intake forms
Restocking medical supplies and medications
Preparing prescription and entering under patient’s file
Assisting MD and PA with procedure
Rooming patients
Scheduling appointments for over 100 patient a day
Doing treatments for patients instructed by provider
Sending out referrals
Doing injection for pain management
Occasional translating for Spanish speaking patients
Assisted in patient intake procedures, ensuring accurate collection of medical history and personal information.
Supported clinical staff by preparing examination rooms and sterilizing instruments for patient care.
Barista/Cashier
1 Year 5 Months
Lotus Cafe | 02.2022 - 07.2023
Counted money drawers before every shift
Restocked supplies for all areas of café
Trained new employees on company policies and procedures
Operated conventional oven and panini grill to prepare menu items
Monitored food temperatures and maintained accurate records in food binder
Managed casino matrix layout for optimal guest experience
Operated cash register, processed transactions, and managed cash flow effectively.
Maintained cleanliness and organization of workstations and dining areas.
Prepared and served high-quality beverages and food items to customers.
Shop Manager
1 Year 7 Months
Pennylane Frozen Yogurt | 09.2020 - 04.2022
Created working schedule for employees every week
Assisted in entering payroll information
Interviewed for open positions and hired new employees
Created profiles for new hires and supplied them with orientation information
Hands on training with new hires for about a month
Lead
1 Year 1 Month
Pennylane Frozen Yogurt | 08.2019 - 09.2020
Deep cleaned inside yogurt machines twice a week
Maintained the front lobby floors cleaned and casing stocked
When new shipment arrived added new inventory into system
Rearranged new shipment into different sections
Organized supplies in the back room and kitchen
Host
4 Months
Public Kitchen | 02.2019 - 06.2019
Greeted and seated customers, and answered inquiries in person and via phone
Ensured servers were aware of assigned sections
Maintained menu stands outside of restaurant, created menu and welcoming signs
Provided appropriate actions and responses to customers with concerns
Assisted with cashiering duties
Re-arranged seating for large parties
Managed guest seating arrangements to optimize flow and enhance dining experience.
Oversaw customer waitlist system, improving efficiency during peak hours.
Collaborated with kitchen and service staff to ensure seamless service delivery.
Resolved guest inquiries and concerns promptly, maintaining high satisfaction levels.
Medical Assistant Intern
1 Month
Live Oak Adult Day Services | 04.2019 - 05.2019
Took vitals; and performed clerical tasks to include sorting applications, answering phones
Assisted patients with day-to-day needs and activities; set tables and preparing meals
Perform light exercise with patients
Maintained a disinfected and clean facility
Assisted healthcare staff in conducting patient assessments and documenting vital signs.
Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
Collected histories, vitals, and current complaints via patient interviews.
Education
Associate of Science - Nursing
San Jose City College | San Jose, CA | 05-2029
Part-time student
High School Diploma
SIATech Charter High School at San Jose Job Corps Center | San Jose, CA | 07-2019
Medical Assisting - Medical Assisting
Silicon Valley Career Technical Education | San Jose, CA | 05-2019
GED
Dept. of Labor, Job Corps Center | San Jose, CA | 05-2019
Customer Service - Customer Service
Dept. of Labor, Job Corps Center | San Jose, CA | 05-2018