Developed critical thinking and collaboration skills in fast-paced academic environment. Seeking to transition into new field, leveraging strengths in research and project management. Prepared to contribute to team-oriented setting with focus on continuous improvement and innovation.
Hi, I’m
Eileen K. Michels
Erlanger
Summary
Overview
2026
years of professional experience
Work History
Brookwood Swim and Tennis Club
Concession Crew Member
Job overview
- Summer of 2023 and 2024
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Trained new staff on procedures and customer service practices, fostering team development.
Brookwood Swim and Tennis Club
Swim School Instructor
05.2022 - 07.2025
Job overview
- Summer of 2022, 2023, 2024, and 2025
- Developed engaging lesson plans that align with coaching standards.
- Implemented diverse teaching methods to accommodate various learning styles and needs.
Sierra
Associate
10.2024 - 05.2025
Job overview
- Maintained organized merchandise displays to attract customer attention and drive sales.
- Collaborated with team members to achieve sales targets and maintain store performance standards.
Skyline
Crew Member
02.2024 - 05.2024
Job overview
- Provided exceptional customer service during high-volume shifts, ensuring customer satisfaction and loyalty.
- Maintained accurate cash handling processes, ensuring transactions were processed efficiently and securely.
Education
Thomas More UniversityCrestview Hills, KY
Bachelor of Arts from Law
05.2029
University Overview
Saint Henry District High SchoolErlanger, KY
High School Diploma
05.2025
University Overview
- GPA: 3.5
- Magna Cum Laude
- Sources of Strength President
- Y-Club Civic Chair
- Elected as a member for Student Council in 2023-2025
Skills
- Fast and efficient service worker
- Team member training
- Interpersonal skills development
- Workspace maintenance
- Engaging personality
- Point-of-sale system
Timeline
Associate
Sierra
10.2024 - 05.2025
Crew Member
Skyline
02.2024 - 05.2024
Swim School Instructor
Brookwood Swim and Tennis Club
05.2022 - 07.2025
Concession Crew Member
Brookwood Swim and Tennis Club
Thomas More University
Bachelor of Arts from Law
Saint Henry District High School
High School Diploma
Athletics
Athletics
- Collegiate Soccer, Thomas More University
- June 2025– Current
Service
Service
- 48 hours Saint Henry Girls soccer camp, yearly, camp counselor
- 12 hours Our People Our Vote, Election Protection, Erlanger, KY
- 6 hours All Abilities Sports, Coach Assistant, Alexandria, K
- Overall, 90 plus service hours since August of 2021.
Other
Other
- Kentucky Hugh O’Brian Youth Leadership, June 2023
- - Met other Kentucky sophomores to learn how to lead more effectively
- YMCA Kentucky Youth Association, December 2024
- - Drafted a bill and presented it in front of a mock Kentucky Government