Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Profile
Generic
Eileen Lindo

Eileen Lindo

Fullerton,CA

Summary

Versatile team member offering over six years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

6
6
years of professional experience

Work History

Sales Stylist

Stitch And Feather
09.2024 - Current
  • Boosted customer satisfaction by attentively listening to their needs and guiding them through product selections.
  • Maximized sales opportunities by cross-selling complementary items and suggesting additional products based on client preferences.
  • Handled returns and exchanges professionally, ensuring positive experiences even during challenging situations.
  • Stayed up-to-date on fashion trends, incorporating new products into client recommendations and staying ahead of competitors.
  • Collaborated with team members to reach sales targets, fostering a supportive work environment that prioritized communication and teamwork.
  • Assisted customers in finding suitable gift items for special occasions, increasing overall sales and customer satisfaction.

Floral Sales Associate

Ron and Alicia Robinson Florist
12.2021 - 09.2024


  • Built relationships with customers to encourage repeat business.
  • Provided and maintained accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, and displays.
  • Answered incoming telephone calls to provide store, product, and service information.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Sales Associate

Petsmart
10.2019 - 08.2021
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Upsold additional items based on customer interests and needs.
  • Developed promotional strategies to increase sales volume.
  • Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered incoming telephone calls to provide store, product, and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Built and maintained relationships with peers and upper management to drive team success.

Education

Some College (No Degree) - Nutrition

Fullerton College
Fullerton, CA

High School Diploma - undefined

Sunny Hills High School
05.2019

Skills

  • Bilingual (Spanish)
  • Active Listener
  • Creative
  • Diligent
  • Reading Comprehension Skills
  • Policy and Procedure Adherence
  • Client Service
  • Documentation and Recordkeeping
  • Dispute Mediation
  • Professional Demeanor
  • Risk management
  • Reliable and punctual

Accomplishments

  • Graduated with honors from Sunny Hills High School
  • Successful raised 2 fall pigs for the Sunny Hills FFA Chapter
  • Became the Event Coordinator for Sunny Hills Interact Club

Languages

Spanish
Native or Bilingual

Timeline

Sales Stylist

Stitch And Feather
09.2024 - Current

Floral Sales Associate

Ron and Alicia Robinson Florist
12.2021 - 09.2024

Sales Associate

Petsmart
10.2019 - 08.2021

High School Diploma - undefined

Sunny Hills High School

Some College (No Degree) - Nutrition

Fullerton College

Profile

I am dedicated to my work and I always strive to be the best possible version of myself every day, whether that be at work or in my personal life. I am flexible, motivated, and attentive. Growing up with a disabled mother and working in customer service helped me polish my communication skills, emotional intelligence, and critical thinking. I will bring responsibility, optimism, and a compassionate attitude to any team.

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