Leilani Perez
Los Angeles,CA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Reliable and dedicated team player with hardworking and resourceful approaches. Adapts and thrives well in any environment.
Overview
4
4
years of professional experience
Work History
Sales Stylist
Levi Strauss & Co.
08.2022 - Current
- Answered customer questions regarding store merchandise, department information, and pricing.
- Conducted regular store audits to verify compliance with company policies.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
Internship Student
2nd Call
08.2022 - 12.2022
- Developed ties and trust with the community.
- Provided input on topics and lessons in meetings.
- Developed professional skills through hands-on experiences, including time management and effective communication.
Online Customer Service Representative
FORFANSBYFANS
05.2020 - 07.2022
- Answered live online chats to give quick answers and solve problems faster.
- Resolved customer complaints by determining cause of problem, selecting best solution and expediting correction or adjustment.
- Assisted clients with product questions to facilitate online ordering process.
Education
Bachelor of Science - Criminal Justice
California State University, Los Angeles
05.2023
High School Diploma -
Bell High School
Bell, CA06.2019
Skills
- Report Writing
- Research
- Teamwork
- Communication (verbal and written)
- Problem-solving
- Empathy
- Bilingual Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Internship Student
2nd Call
08.2022 - 12.2022
Sales Stylist
Levi Strauss & Co.
08.2022 - Current
Online Customer Service Representative
FORFANSBYFANS
05.2020 - 07.2022
Bachelor of Science - Criminal Justice
California State University, Los Angeles
High School Diploma -
Bell High School