Eileen Nilsen
Fuquay-Varina,NC
Summary
I am a dedicated Nurse Aide skilled in patient-focused care and vital signs monitoring. Leveraging expertise in medical terminology and compassionate support, I excel in delivering high-quality patient care.
Compassionate Nurse Aide recognized for ability to complete tasks efficiently and with high productivity. Skilled in patient care, medical terminology, and emergency response. Excel in communication, empathy, and patience to enhance patient comfort and trust. Bring focused approach to supporting team needs through proactive problem-solving and robust clinical knowledge. Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations, and examining for symptoms. Compassionate approach to dealing with those under duress.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Nurse Aide I (M.A. Apprentice)
UNC-Physicians Network
11.2024 - 02.2025
- Performs rooming and/or intake process, collecting data, including vital signs, height, weight, and data related to the patient's reason for visit.
- Reviews the patient's current medication list, allergies, and preferred pharmacy.
- Assists the provider as directed during treatments, examinations, and procedures.
- Collects specimens and processes them for lab testing.
- Performs X-ray exams, drawing up steroid and anesthetic injections under the direction of a provider.
- Ensures the exam/procedure room contains appropriate supplies, equipment, forms, and educational materials that are available and ready for use during the visit/procedure.
- Provides patients with after-visit, follow-up, self-care, or procedural instructions, and/or educational materials as directed.
- Cleans and sterilizes instruments, autoclave.
Nurse Aide I/Clinical Secretary
UNC Rex Hospital
Holly Springs
04.2024 - 11.2024
- Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies
- Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician
- Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records
- Performs routine quality assurance audits, safety checks, and inventory of supplies
- Provides administrative and clerical support including PI audits and data entry
- Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, restocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students
- Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation
- Measures and records vital signs, and patient height and weight
- May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage
- Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions
- Distributes patient education materials at the request of patients and/or health care providers
Nurse Aide I/Clinical Secretary
WakeMed Health & Hospitals
Raleigh
07.2023 - 03.2024
- Provides a variety of clerical tasks such as organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, answering the telephone/ patient call lights, and maintaining medical records
- Performs routine quality assurance audits, safety checks, and inventory of supplies
- Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies
- Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician
- Provides clinical support assistance; including cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, restocking supplies, transporting patients/ supplies/ specimens
- Assists in the orientation of new employees and students
- Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation
- Measures and records vital signs, and patient height and weight
- Responsible for routine phlebotomy labs, EKG, specimen collection, skin preps/scrubs, catheter care, blood glucose checks, simple wound care, and range of motion exercises
Certified Nurse Assistant
Interim Healthcare
Raleigh
06.2023 - 08.2023
- Provided personalized in-home healthcare services and support
- Responsible for direct patient care services including; bathing, grooming and hygiene care companionship, light housekeeping, medication reminders and toileting/incontinence care
Caregiver
Brookdale Senior Living
Cary
02.2023 - 06.2023
- Assisted senior residents with ADL's (activities of daily living) such as bathing, dressing, grooming, and other personal care needs
- Responsible for light housekeeping duties
- Observed residents routines, behavior, and overall health in order to provide feedback to resident care staff RN
- Served daily meals during shift and monitors residents food and beverage intake
Transportation Specialist (Mobility Manager)
Orange County Government Senior Center
06.2014 - 09.2015
- Promoted use of Chapel Hill Transportation and Orange County Transportation among senior populations in Orange County
- Provided 1:1 outreach and consultation based on complex transportation challenges
- Created transit related content for the Senior Center monthly newsletter, transit related brochures, and online content for the Orange County Senior Center website
- Visited disabled seniors in their homes and provided specialized assistance with filling out forms for medical transportation
- Advocated and provided input for transportation enhancements based on senior transportation needs being underserved within the current system
- Procurement of branded promotional items for tabling events and community outreach purposes
- Development and implementation of a 'senior bus club' of individuals wanting to learn how to ride the current transportation systems
- Conducted 'field trips' riding transportation for seniors utilizing local public transportation options
- Grant writing completed for job extension funds throughout grant period
- Updated and verified necessary state mandated paperwork for NC State transportation compliance binder (Orange County Transportation)
- Collaborated with Orange County Senior Center social worker (MSW) staff to identify potential consumers of public transportation programs and services, provided follow-up and assisted when necessary
Events Coordinator [Community Outreach Coordinator]
Triangle Transit [GO Triangle]
03.2007 - 06.2014
- Administered community outreach through tabling events and participation in professional civic municipality groups, communicating bus schedule permanent changes through 1:1 grassroots efforts
- Planned and implemented community events annual calendar, scheduled volunteer staff to work based on business needs; as well as development and implementation of community outreach programs
- Procured branded promotional items for distribution at community events and community programs
- Worked closely with Graphic Design department to ensure design integrity on all promotional items distributed to the general public
- Maintained relationships and collaborations among local transportation municipality professionals, attending events and providing input as necessary, collaborated with Triangle charity organizations to plan, schedule, implement marketing department quarterly community service projects, as well as internally with Human Resources Department for organization of company wide events including annual awards ceremony and annual company picnic
- Provided exceptional customer service to public transportation consumers utilizing transportation-specific software, sales operating system, maps, and multiple-municipality transit schedules
- Utilized cash operating system for ticket sales at transportation business office hub while providing telephone assistance to transit consumers
- Languages - Spanish
Education
Bachelor of Science degree - Human Ecology
State University of New York at Oneonta
05.1999
Skills
- Palliative care
- Patient-focused care
- Mobility support
- Companionship and emotional support
- Ambulation assistance
- Trustworthy companion
- Medical terminology
- Infection control
- Patient monitoring
- Bathing assistance
- End-of-life care
- Vital signs monitoring
- Documentation expert
- Quick problem solver
- Basic life support
- Dementia and Alzheimer's care
- Vitals tracking
- Calm and level-headed under duress
- Specimen collection
- Records management
- Reliable transportation
- Toileting assistance
- Compassionate caregiver
- Patient care
- Feeding assistance
- Medication administration
- Positioning patients
- Blood glucose testing
- Valid NC driver's license
Languages
Spanish
Certification
- Nurse Aide I
- Basic Life Saving
Timeline
Nurse Aide I (M.A. Apprentice)
UNC-Physicians Network
11.2024 - 02.2025
Nurse Aide I/Clinical Secretary
UNC Rex Hospital
04.2024 - 11.2024
Nurse Aide I/Clinical Secretary
WakeMed Health & Hospitals
07.2023 - 03.2024
Certified Nurse Assistant
Interim Healthcare
06.2023 - 08.2023
Caregiver
Brookdale Senior Living
02.2023 - 06.2023
Transportation Specialist (Mobility Manager)
Orange County Government Senior Center
06.2014 - 09.2015
Events Coordinator [Community Outreach Coordinator]
Triangle Transit [GO Triangle]
03.2007 - 06.2014
Bachelor of Science degree - Human Ecology
State University of New York at Oneonta
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