Eileen Noriega
Summary
Dependable bartender and server knowledgeable about numerous drink options and strategies for boosting business profits with optimal cost control and service approaches. Service-oriented team player with organizational and multitasking abilities to handle fast-paced environments. Independently solve routine customer issues to promote bar loyalty. Professional Bartender with extensive knowledge of spirits and intuitive ability to engage customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
7
7
years of professional experience
Work History
Bartender
Fat Cactus Cantina
03.2022 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Interact with customers, take orders for drinks and food.
- Check identification of the guest to make sure they meet age requirements for purchase of alcohol products.
- Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits.
- Slicing, pitting, and preparing fruit garnishes for drinks
- Taking beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail.
- Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories.
- Assess customers' needs and preferences and make recommendations accordingly.
- Ability to Sell or influence others for up selling and suggestive selling.
- Cleaning the bar, tables, chairs, and work area to maintain a sanitary environment.
- Determine when a customer has had too much alcohol and if required refusing any further serving in a polite way.
- Demonstrate a thorough knowledge of food and beverage products, menus, and promotions.
- Clean up after customers and clean work area.
- Wash glassware and utensils after each use.
- Perform physical activities such as lifting and stooping.
- Maintain liquor inventory and consumption.
- Collect payment for drinks served and balance all receipts.
- Prepare inventory or purchase requisitions as needed to replenish supplies.
- Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests.
- Stay guest focused and nurture an excellent guest experience.
Bartender/ Server
Chevy's Mexican Restaurant
06.2016 - 09.2019
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Received beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
- Requested official identification for liquor purchases and verified details, consistently meeting strict legal standards of underage sales.
Education
Associate of Applied Science - Human And Social Services
Essex County College
Newark, NJ05.2024
Skills
- Responsible Alcohol Service
- Preparing Garnishes
- Menu Memorization
- Liquor, Beer and Wine Knowledge
- Classic Cocktails
- Health Codes Compliance
- Sales
- Cash Handling
- Cleaning
- Food Preparation and Safety
- Food Running
- Handling difficult customers
- Cash register operation
- Engaging personality
- Inventory
- Sales expertise
- Attending multiple customers
- Highly reliable
- Clear and effective communication
- Bilingual in Spanish
- Basic math
- Beverage preparation
- New hire training
- Performance improvement
- Hospitality service expertise
Timeline
Bartender
Fat Cactus Cantina
03.2022 - 05.2023
Bartender/ Server
Chevy's Mexican Restaurant
06.2016 - 09.2019
Associate of Applied Science - Human And Social Services
Essex County College
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