Eileen Smith
Tulsa
Summary
Committed transportation professional adept in providing updated and accurate route information to assist passengers. Strong commitment to safety demonstrated through an exceptional driving record and 40 years of experience in Bus Driver roles. Qualified Bus Driver aiming to fulfill transportation role. Well-versed in maintaining efficient route times while retaining diligent focus on safety. Solid foundation of knowledge and experience, mastery of DOT regulations and safety protocols. Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers.
Overview
36
36
years of professional experience
1
1
Certification
Work History
City Bus Operator
Metropolitan Transportation Authority
07.2005 - 06.2021
- Improved passenger satisfaction by maintaining punctuality and adhering to established bus schedules.
- Enhanced safety measures by conducting regular vehicle inspections before daily operations.
- Assisted passengers with disabilities, ensuring proper use of accessibility equipment for a comfortable travel experience.
- Reduced route-based complaints by promptly addressing and resolving passenger concerns and inquiries.
- Collaborated with dispatchers to effectively communicate delays or route changes, minimizing disruptions to service.
- Promoted a positive work environment by fostering strong relationships with coworkers, supervisors, and transit agency personnel.
School Bus Driver
Jenks School District
08.2003 - 07.2005
- Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
- Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
School Bus Driver
Sand Springs Transportation
08.2001 - 07.2003
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
Truck Driver
Marines Trucking, Inc
05.1985 - 02.1998
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Education
High School Diploma -
Metuchen High School
Metuchen, NJ06.1971
Skills
- Mechanical Knowledge
- Safe Driving Practices
- Passenger Assistance
- Schedule Adherence
- Defensive Driving
- Vehicle Inspection
- Emergency Procedures
- Route Navigation
- Adaptability to change
- Customer service
- Interpersonal skills
- Computer literacy
- Effective communication
- Professionalism
- Traffic laws compliance
- Decision making
- Problem-solving abilities
- Fare Collection
- Passenger Safety
Certification
Class A CDL with passenger endorsement
Timeline
City Bus Operator
Metropolitan Transportation Authority
07.2005 - 06.2021
School Bus Driver
Jenks School District
08.2003 - 07.2005
School Bus Driver
Sand Springs Transportation
08.2001 - 07.2003
Truck Driver
Marines Trucking, Inc
05.1985 - 02.1998
High School Diploma -
Metuchen High School
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