Eileen M. Jimenez
Twentynine Palms,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Driver Specialist
Orielly Auto Parts
Twentynine Palms, CA
10.2022 - Current
- Oversaw delivery vehicle operations to guarantee timely and precise product distribution.
- Provided outstanding customer service by promptly addressing inquiries and resolving issues.
- Conducted systematic inspections and maintenance checks to ensure vehicle cleanliness and optimal functionality.
- Spearheaded collaboration initiatives among team members to optimize route planning efficiency.
- Monitored and enforced safety protocols and regulations during vehicle operation in varied conditions.
- Oversaw maintenance of accurate shipment logs and customer interaction records.
- Trained new drivers on company policies, safety procedures, and operational best practices.
- Fostered strong client relationships through prompt and professional resolution of concerns.
- Enforced adherence to company policies governing vehicle usage and promptly documented any discrepancies or incidents.
Secretary Manager
Caliber Collision
Riverside, CA
06.2017 - 10.2022
- Oversaw team scheduling to ensure optimal coverage and operational efficiency.
- Facilitated interdepartmental communication to optimize operational efficiency.
- Managed office supplies inventory to ensure seamless operational continuity.
- Optimized filing system to streamline document access and improve organizational efficiency.
- Facilitated training sessions for new administrative staff on company policies and procedures to enhance team competency.
- Spearheaded initiatives to enhance workflow processes, boosting office team productivity.
- Optimized office efficiency through streamlined filing systems and implementation of organizational strategies.
- Managed travel arrangements for executives, ensuring optimized itineraries that minimized costs and maximized convenience.
- Directed inventory management operations, including supply ordering and stock level maintenance.
Automotive Parts Specialist
BMW of Murrieta
Murrieta, CA
01.2013 - 11.2017
- Spearheaded customer support initiatives by diagnosing and resolving automotive parts inquiries.
- Collaborated with technicians to manage precise parts sourcing and enhance inventory management processes.
- Oversaw daily order processing to guarantee prompt fulfillment of customer requests.
- Managed comprehensive record-keeping of parts inventory to enhance operational efficiency.
- Conducted training sessions for new team members on system navigation and product knowledge.
- Implemented process improvements to enhance workflow efficiency within parts department.
- Guided customers in identifying suitable vehicle parts to optimize performance.
- Fostered robust client relationships by executing proactive order follow-ups and maintaining consistent communication.
- Maintained cleanliness and organization of work environment while upholding safety guidelines and regulations.
- Facilitated collaboration with vendors to oversee new order placements and resolve shortages.
- Resolved customer complaints promptly, demonstrating professionalism and empathy.
Sales Executive
Orange County Chemical Supply
Santa Fe Springs, CA
01.2003 - 02.2013
- Cultivated client relationships to enhance customer satisfaction and retention.
- Conducted product demonstrations to effectively communicate features and benefits.
- Managed sales pipeline using CRM tools to track leads and opportunities.
- Collaborated with marketing team to develop promotional strategies for new products.
- Developed tailored proposals that addressed specific client needs and requirements.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Streamlined sales processes to reduce cycle times and improve efficiency.
- Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
- Secured new clients by developing and implementing strategic sales plans that focused on target industries.
Sales Coordinator
Safety Source USA
Montebello, CA
01.2004 - 11.2012
- Coordinated sales activities and supported team with administrative tasks to enhance operational efficiency.
- Assisted in creating sales reports and presentations, ensuring accurate data for decision-making.
- Managed communication between sales team and clients, facilitating information flow and relationship building.
- Organized sales meetings and training sessions, contributing to team development and knowledge sharing.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met existing customers to review current services and expand sales opportunities.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Education
High School Diploma - General Studies
Schurr High School
Montebello, CA06.1986
Skills
- Safe driving techniques
- GPS technology utilization
- Friendly and outgoing
- Punctual and reliable
- Valid Driver's license
- Team leadership
- Customer relationship management (CRM)
- Sales management
- Coaching and mentoring
- City and non-city driving
- Punctuality
- Route management
- Decision-making under pressure
- Team collaboration
Languages
Spanish
Limited Working
Timeline
Driver Specialist
Orielly Auto Parts
10.2022 - Current
Secretary Manager
Caliber Collision
06.2017 - 10.2022
Automotive Parts Specialist
BMW of Murrieta
01.2013 - 11.2017
Sales Coordinator
Safety Source USA
01.2004 - 11.2012
Sales Executive
Orange County Chemical Supply
01.2003 - 02.2013
High School Diploma - General Studies
Schurr High School