Hardworking and passionate team member with strong organizational skills eager to learn and improve any environment. Ready to help the team achieve company goals.
Overview
10
10
years of professional experience
Work History
Customer Service Associate
Lowes Home Improvement Stores
03.2023 - Current
Helped large volume of customers daily with positive attitude and focus on customer satisfaction.
Trained staff on operating procedures and company services.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Safely and efficiently operate powered equipment.
Active Duty Soldier
US Army
09.2017 - 12.2022
Secured and protected military property, assets, and personnel.
Coached and mentored three to four soldiers for motivated, high-performing team training.
Sensitive military equipment operations experience.
Maintained required level of proficiency in use of firearms.
Served in on-call capacity for last-minute or late-night taskings from leadership.
System troubleshooting and maintenance.
Customer Service Associate
Lowes Home Improvement Stores
02.2015 - 08.2017
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
High volume merchandise organizing
High energy and professionalism
Safely and efficiently operated and trained new operators on powered equipment.
Package Handler
FedEx:Ground
11.2014 - 12.2014
Followed safety regulations to maintain safe work environment.
System software proficiency
Loaded and unloaded materials onto and off of trucks for fast shipment.
Kitchen Crew Member
Turoni's
03.2013 - 08.2014
Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Made food according to standard recipes with requested changes for customer satisfaction.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.