Eilyn Socarras Hernandez
Miami,FL
Summary
Outgoing individual with high level of integrity and strong work ethic. Bilingual Clinical Director and BCaBA with more than 5 years of experience on the psychological and clinical field. Scheduling staff and providing backup patient support for top-notch efficiency and effectiveness.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Director
Learning With ABA
02.2020 - Current
- Revise documentation provided by registered behavioral technicians rewarding notes, data collection and communication with stakeholders.
- Revise expiration dates on client's services, change of insurance policies and other changes needed in order to provide the best service.
- Provide parents with quality control surveys, questionnaires and others.
- Exhibiting professional telephone etiquette and ensure communication with other professionals on the field.
- Maintaining confidentiality of information.
- Performing pricing duties, as necessary Addressing clients issues/complaints and resolve to full satisfaction of client's and family members immediately, within company guidelines while maintaining composure and professionalism.
- Interacted effectively with all stakeholders, including clinical staff and patients by using active listening and interpersonal skills.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
Registered Behavior Technician
Learning With ABA
10.2017 - 01.2020
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
- Implemented and established behavior strategies by setting rules, reiterating expectations and rewarding good behavior.
- Assisted behavioral analyst with functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
Medical Assistant
Amy's Angels Health Care Inc.
01.2017 - 09.2017
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Provides help on documents for professionals related on the mental health.
- Interacts with professionals BCBA and BCABA.
- Interacts with parents giving them information and maintaining relation with supervisor Collected documents and archived them following HIPPA requirements.
Psychiatrist Assistant
Banyan Health Center
08.2015 - 08.2016
- Customer Service Representative Interacts with kids with mental health disabilities.
- Interacts with client with professional and personal demeanor.
- Responds to questions according to MVNA protocols.
- Maintains client schedule at clinics that have pre-scheduled appointment times.
- Assists in accurate and legible documentation of clinic forms.
- Communicates effectively with client regarding the information that is needed.
- Ability to read fine print at times.
- Handles cash box as needed.
- Accurately makes change when needed.
- Adheres to HIPAA rules and regulations.
- Participates in employee job safety analysis to eliminate hazards and prevent June , 2014 - Currently Winn Dixie.
Education
Master of Arts - School Psychology
University of Valencia
Valencia, Spain08.2022
Bachelor of Arts - Psychology
Florida International University
Miami, FL08.2021
Associate of Arts - Psychology
Miami Dade College
Miami, FL05.2019
High school diploma - undefined
John a Ferguson, Miami Dade College
Skills
- Verbal and Written Communication
- Interdepartmental Functions Coordination
- Operating Plans Development
- Employee Training Program
- Data Analysis
- Decision Making
- Time Management
- Policy and Program Development
- Employee Recruitment and Hiring
- Employee Supervision
- Employee Performance Evaluations
- Stakeholder Coordination
Certification
- BCaBA - Board Certified Behavior Assistant Behavior Analyst 2023
- Certified Registered Behavior Technician since 2017
Languages
Spanish
English
Timeline
Clinical Director
Learning With ABA
02.2020 - Current
Registered Behavior Technician
Learning With ABA
10.2017 - 01.2020
Medical Assistant
Amy's Angels Health Care Inc.
01.2017 - 09.2017
Psychiatrist Assistant
Banyan Health Center
08.2015 - 08.2016
Master of Arts - School Psychology
University of Valencia
Bachelor of Arts - Psychology
Florida International University
Associate of Arts - Psychology
Miami Dade College
High school diploma - undefined
John a Ferguson, Miami Dade College
- BCaBA - Board Certified Behavior Assistant Behavior Analyst 2023
- Certified Registered Behavior Technician since 2017
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