Dependable and Diligent to produce results in work environment. Focused on utilizing my excellent customer service skills, team player attitude, good oral, and communication skills. Able to work flexible hours including night shifts, weekends, holidays as required.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Lead Transportation Security Officer position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration, TSA
02.2023 - Current
Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
Manually screened passengers unable to pass through metal detectors or who triggered alarms.
Maintained up-to-date knowledge of TSA regulations and guidelines, ensuring compliance in all procedures.
Keep focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in crisis situations.
Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches.
Skills
Being attentive to my surroundings
Learning Quickly
Ability to work as a Team
Sense of Urgency
Effective oral and written Communication skills
Excellent Surveillance and Observation skills
Strong conflict management skill
Communication
Maintain effective communication with supervisors, peers, and passengers to ensure a safe and efficient screening process
Training and Knowledge
Stay updated on security procedures, protocols, and regulations
Continuously improve knowledge of security threats and detection techniques
Package Handler
FedEx
08.2021 - 11.2022
Loading and unloading packages
Scanning and stocking packages
Ensure packages are not damaged throughout the process
Process workload with minimum supervision
Carry out work in accordance with company policy and guidelines
Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Service Crew Member
McDonald’s
03.2019 - 07.2021
Perform duties before and after shift including cleaning kitchen surfaces, storage, assigned stations, and equipment
Conducted daily inventory of supplies
Put up deliveries, stocking shelves, and resupplying dining, kitchen, and counter areas
Back up crew members to keep team workflow at efficient level
Help new crew members get up to speed with protocols and other restaurant practices
Education
High School Diploma -
American Senior High School
06.2019
Skills
Dependable
Fast learner
Self-motivated
Excellent attention to detail
Customer service and assistance
Explosives detection
Pat-down procedures
X-ray machine operation
Threat mitigation
Screening process management
Reliability
Public Safety
Awards
McDonald’s Service Crew Employee of the Month, 05/01/19