Eisaya Cook
Bakery Associate
Spokane Valley,WA
Summary
- Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about interpersonal interactions. Drive customer loyalty by providing friendly and skilled support.
- Previous experience with conflict resolution in a high pressure environment as the eldest of four siblings. Experience with physical labor and directing others to meet set goals. Additionally, driven to perform with excellence to satisfy employer and employee expectations.
- Previous experience working in collaboration with a team of 8+ people discussing and finalizing plans discussed within company. Experienced and eager to work with other employees and coworkers to not only meet but exceed expectations and goals.
Overview
7
7
years of professional experience
Work History
Bakery Associate
Yoke's Fresh Markets
Spokane Valley, WA
11.2021 - Current
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Monitored counter and display inventory by replacing stock to keep areas well-stocked for maximum sales.
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Improved bakery efficiency through effective time management and prioritization of tasks.
- Reduced waste by accurately measuring ingredients, ensuring consistency in donut sizes and shapes with batches roughly averaging 350 Donuts per day.
- Enhanced customer satisfaction by consistently preparing high-quality food items according to established recipes and guidelines and fulfilling varied bulk orders.
Claims Approver
Guardian Life Insurance Company
01.2019 - 05.2021
- Managed large volume of dental claims on daily basis.
- Paid or denied dental claims based upon established claims processing criteria.
- Maintained knowledge of benefits claim processing, claims principles, dental terminology and procedures and HIPAA regulations.
- Reviewed provider coding information to report services and verify correctness.
Temporary Agency Worker
Temp Agency
WA
06.2017 - 08.2017
- Temporarily worked as a Warehouse Stock employee for Orgill in Idaho for around two weeks.
- Packaging for a medical plant.
Education
High School Diploma -
University High School
Spokane Valley06.2017
Skills
- Detail-oriented
- Safety and compliance
- Good listening skills
- Adaptability
- Teamwork
- Conflict resolution
- Computer skills
- Responsible
- Interpersonal Communication
- Verbal and written communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Bakery Associate
Yoke's Fresh Markets
11.2021 - Current
Claims Approver
Guardian Life Insurance Company
01.2019 - 05.2021
Temporary Agency Worker
Temp Agency
06.2017 - 08.2017
High School Diploma -
University High School