Eisenhower Antoine
Cleveland,TX
Summary
Detail-oriented Examiner with 10+ years of experience. Strong command of claim resolution and negotiation combined with excellent reporting and research skills. Thorough understanding of claims process and property adjusting.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Claims Adjuster
Eberl Claim Services
01.2019 - 06.2023
- Delivered exceptional customer service to policyholders by communicating important information, answered customer questions and addressed issues.
- Conducted field inspections, assessed damage to property and created damage estimates.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions up to $500,000.
- Resolved complex, severe exposure claims using high service oriented file handling.
- Liaised with agents, public adjusters, and contractors during claim settlement process.
Owner/Operator
ERANT TRUCKING
01.2016 - 01.2019
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes
- Consulted with customers to assess needs and propose optimal solutions.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Assessed income and expenses and adapted plans to improve profit levels by 10% - 15% annually.
Senior Sales Consultant
CarMax
01.2013 - 01.2016
- Applied consultative sales approach and followed strategic marketing initiatives to develop new business
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training. Individual sales of over 100 units annually.
- Performed inspection and prepared pre-owned cars prior to releasing to inventory
- Explained important information regarding features and functions for various products so that customer was knowledgeable.
Education
Associate of Science - Building And Civil Engineering
Dominica State College
Dominica W.I.06.1990
Skills
- Property Loss and Claims Processing
- Insurance Policy Coverage Knowledge
- Xactimate software
- Familiar With Fraud Statutes
- Report Writing
- Best Practices Implementation
- Sales Background
- Strong Interpersonal and Communication Skills
- Advanced Oral and Written Communication Skills
- Claims Adjuster License for multiple states
Certification
- Licensed All Lines Adjuster (multiple states)
- Certified Property Adjuster, State Farm
- Certified Auto Adjuster, State Farm
- Claims Xperience Training
- Large Loss & Structural Loss Claims Training
- Contractor, Vendor and Provider Fraud Training
- Investigating Additional Living Expenses Fraud (ALE) Training
Timeline
Claims Adjuster
Eberl Claim Services
01.2019 - 06.2023
Owner/Operator
ERANT TRUCKING
01.2016 - 01.2019
Senior Sales Consultant
CarMax
01.2013 - 01.2016
Associate of Science - Building And Civil Engineering
Dominica State College
- Licensed All Lines Adjuster (multiple states)
- Certified Property Adjuster, State Farm
- Certified Auto Adjuster, State Farm
- Claims Xperience Training
- Large Loss & Structural Loss Claims Training
- Contractor, Vendor and Provider Fraud Training
- Investigating Additional Living Expenses Fraud (ALE) Training
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